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About

Summary: Salem Health is a nonprofit, not-for-profit health system based in Salem, Oregon, founded in 1896. It is the area's largest private employer and operates Salem Hospital, West Valley Hospital (Dallas), and multiple Salem Health clinics serving Marion, Polk, Benton, Lincoln, and Yamhill counties. The system provides a wide range of services across primary, urgent, and virtual care, including pediatrics, family birth, neonatal care, and pediatric specialties. Key leadership includes CFO James Parr and various clinical and operations directors. Salem Health emphasizes collaboration with regional physicians and features extensive facilities and services across six counties in the Willamette Valley region. Main contact: patientadvocate@salemhealth.org; main phone: 503-561-5200.

Clinic Type

Pediatrics

Address

890 Oak St SE, Salem, Oregon 97301, US

Phone

503-561-5200

Email

news@salemhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Salem Hospital): 3.4/5 stars (1,472 reviews)
  • Birdeye (Salem Health Medical Clinic - Keizer): 2.7/5 stars (66 reviews)
  • Healthgrades (Salem Hospital): 70% of patients recommend the hospital (9 or 10 rating) (N/A)

Patients praise

  • Some pediatricians receive high ratings from patients (e.g., 5/5 on WebMD)
  • Strong pediatric quality-of-care metrics relative to statewide averages
  • Recognition of staff professionalism and caring in specific experiences
  • General support for the hospital's labor and delivery programs

Common complaints

  • Difficulties with insurance coverage (specifically Regence BlueCross BlueShield) leading to canceled appointments
  • Frustrations regarding appointment scheduling and access to care
  • Concerns about hospital consolidation and lack of local alternatives
  • Reports of poor communication or mismanagement in clinic settings
  • General dissatisfaction with patient experiences at certain facilities within the health system

"I wish I could give more than five stars. We have been working with Dr. Knudson for several years now and. We couldn't ask for better. I drive an extra 40 minutes each way just to keep her as my children's doctor."

Healthgrades patient review

"In the weeks since Salem Health stopped accepting Regence BlueCross BlueShield insurance, patients continue to find themselves stuck in the middle with canceled appointments and a lack of alternatives outside of Salem’s only hospital."

Salem Reporter

"Salem Hospital ranks as one of the most miserable experiences aside from my son's illness. They can't even manage to get one meal order correct."

Reddit user comment

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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