Salem Family Health Center | Patient-Centered Health Care
Primary Care • Salem, MA • Since 1987 • 3 community-based locations (Salem, Peabody, Gloucester) locations
About
Salem Family Health Center is part of North Shore Community Health (NSCH), a nonprofit providing comprehensive, patient-centered primary care across the North Shore. Key details: - Services: Primary care for all ages, plus Dental and Behavioral Health; four NSCH locations include the Salem Family Health Center. - Providers: Board-certified Physicians, Nurse Practitioners, and Physician Assistants. - Locations: The Salem Family Health Center is located at 27 Congress St, Salem, MA 01970 (HQ); additional NSCH sites include a Salem High School-based health center, Peabody Veterans Memorial High School, Gloucester Family Health Center, and a Peabody Family Health Center. - Mission/approach: Focus on accessible, affordable care and building healthy communities. - Scale: Founded 1987; ~80 employees; annual revenue around $21.8M; total funding ~$50K. If you’re specifically seeking information about the Salem Family Health Center’s patient care, visit details, or services offered there, NSCH indicates integrated primary care at this site as part of its four-location network.
Clinic Type
Primary Care
Address
47 Congress Street
Phone
498-0200
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Opening Hours
8:30AM – 7:30PM Tue; 8:30AM – 5:00PM Wed–Fri; Sat 8:30AM – 1:00PM
Telehealth
Available
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Medicaid, Medicare, Private Insurance, Self-Pay
Languages Spoken
Current Offers
New Patient Offer — null
FAQs
What services are offered at Salem Family Health Center?
Comprehensive primary care and related services through NSCHI network.
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz: 1/5 stars (in multiple reported reviews) (Not explicitly aggregated; multiple negative anecdotes reported)
- rater8: Not explicitly stated as a total; recent feedback is positive (Not explicitly aggregated)
Patients praise
- Polite and helpful staff interactions reported in some instances
- Positive experiences with specific clinical care interactions
Common complaints
- Poor administrative organization and communication
- Frequent staff turnover and inability to see the same provider consistently
- Issues with insurance-related treatment perceptions and billing/referral errors
- Concerns regarding staff professionalism and attentiveness
"I have been a patient at this provider for less than two months and so far I have seen they are disorganized, unaccountable, and uncaring."
— LocalityBiz"Everyone was very polite and helpful. The nurse was very nice and of course the doctor was outstanding."
— rater8Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SALEM FAMILY HEALTH CENTER - Updated July 2026 - Doctors — Jul 8, 2026
- Salem Family Care - Pioneer Physicians Network — Jun 10, 2026
- Salem Family Healthcare — Salem, WV | BlueHive — Mar 29, 2026
- Salem Primary Care Clinic - Oregon Integrated Health — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Salem
Salem Health is a nonprofit health system based in Salem, Oregon, founded in 1896. It is the area’s largest private employer with multiple facilities, including Salem Hospital and West Valley Hospital (Dallas), plus clinics across the mid-Willamette Valley. The system offers a wide range of services across primary and urgent care, virtual care, and specialties such as family birth, heart and vascular, cancer, neurology, orthopedics, imaging, and more. It operates under a volunteer Board of Trustees and serves Marion, Polk, Benton, Lincoln, and Yamhill counties. For primary care needs in Salem, you can access Salem Health clinics and its network of physicians through the main campus at 890 Oak Street SE, Salem, OR 97301 (HQ) and related offices. Contact options include patient advocacy at patientadvocate@salemhealth.org and main phone lines (e.g., 503-561-5200).
Oregon Integrated Health (OIH) is a private healthcare provider based in Eugene, Oregon, offering counseling, telemedicine, and patient information services via OIH DirectCare. The company operates 4 offices (including locations in Eugene and Portland) and employs about 14 staff. Key services fall under primary/urgent care, wellness, telemedicine, and mental health support. Website metrics show modest web traffic with strong bounce rate low, and overall moderate employee reviews (3.3/5). Regarding "Salem Primary Care Clinic - Oregon Integrated Health Salem": there is no indication in the provided data that OIH operates a Salem-based clinic. The listed offices are in Eugene and Portland, Oregon. If you specifically need Salem-area primary care, you may want to verify directly with OIH via scheduling@oregonih.com or the listed phone numbers to confirm if Salem services are offered or planned.
Salem Township Hospital (STH) is a 25-bed Critical Access Hospital in south-central Illinois, about 90 miles east of St. Louis. It offers comprehensive rural health and primary care services through its Rural Health Clinic and primary care providers. Key facilities include a 24-hour physician-staffed ER, 24-hour lab, radiology, inpatient and outpatient nursing, swing bed, surgical services, cardiopulmonary rehab, pulmonary clinic, sleep diagnostics, therapy services (physical and occupational), and a registered dietitian/nutritionist. The hospital also provides imaging, cardiopulmonary services, and behavioral health clinics. The Rural Health Clinic focuses on primary care access for the surrounding community. STH is located near outdoor recreation areas and supports a family-friendly community with a strong school system.
Mass General Brigham – Salem Hospital (North Shore Physicians Group) is a nonprofit hospital system based in Salem, MA, with 2 offices in the United States. Key details: - Industry: Hospitals and Health Care; Type: Nonprofit - Headquarters: Salem, Massachusetts - Affiliated names: Mass General Brigham – Salem Hospital, North Shore Medical Center, North Shore Physicians Group - Website: salem.massgeneralbrigham.org - Contact: +1 978-741-1200; emails: contactnsmcweb@partners.org - Employees: 768 (up ~5.9% YoY) - LinkedIn: linkedin.com/company/northshoremedicalcenter (approx. 7,944 followers) - Focus: General hospital services within the Mass General Brigham network; primary care is part of the North Shore Physicians Group ecosystem - Locations: 2 offices in Salem, Massachusetts If you’re specifically looking for Primary Care services at Salem Hospital, this page indicates the hospital is part of the North Shore Physicians Group within Mass General Brigham, but does not list specific primary care clinics or providers. For detailed primary care options, consider visiting the site or contacting the provided phone/email to inquire about PCP availability, clinic locations, and appointment scheduling.
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