U.S. Renal Care
Renal Care • Salem, IL • Since 2000 • 32 states in the U.S. locations
About
U.S. Renal Care is a private, U.S.-based kidney care and dialysis provider founded in 2000 and headquartered in Plano, Texas. It operates across 32 states in the U.S. and focuses on kidney treatment options for chronic and acute renal disease, partnering with nephrologists to serve more than 36,000 patients. The company emphasizes clinical quality, innovation, and operational excellence and is positioned as the largest privately held dialysis provider in the U.S. Contact: corporate@usrenalcare.com; main phone: 1-214-736-2700. If you’re specifically seeking services in Salem, note that the page highlights U.S. Renal Care’s U.S.
Clinic Type
Renal Care
Address
5851 Legacy Circle, Suite 900, Plano, Texas 75024, US
Phone
800-550-9664
admissions.inbox@usrenalcare.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (U.S. Renal Care - 1 Review in New Salem, PA): 5.0 star rating (1 review)
Patients praise
- Patient advocacy/being involved as a voice in clinic (USRC patient story video)
Common complaints
- Dialysis center closure causing fear/serious disruption to patients’ ability to receive treatment
- Frustration and stress around handling/transitioning of care during closure
- Quality/safety concerns reported in inspection findings for the dialysis facility (e.g., sanitation/maintenance/fire-drill and exit identification issues)
- Physical after-effects described by patients (drainage, cramps, concerns about bandages/blood flow/access sites) tied to stress and impairment for driving after treatment
- Perceived lack of written communication and disagreement about keeping the clinic open beyond the stated closure date
"“For two, maybe three, people to say it’s time to die is scary.”"
— OPB / Tillamook dialysis closure patients fearing the worst"“However, multiple patients said that this had not been their experience and that the handling of the closure and transitioning of care has been frustrating and stressful.”"
— Tillamook Headlight Herald / Dialysis center closure leaves patients scramblingSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- U.S. Renal Care marks 25 years - U.S. Renal Care — Oct 27, 2025
- U.S. Renal Care Named to Newsweek’s List of America’s Greatest Workplaces for 2026 for Third Consecutive Year - U.S. Renal Care — Jun 24, 2026
- U.S. Renal Care and Akebia Announce Interim Analysis of VOICE Trial Demonstrated Overwhelming Statistical Evidence of Improved Safety Outcomes for Patients Treated with Vafseo versus an ESA - U.S. Renal Care — Jun 30, 2026
- US Renal Care marks 25 years | News, Sports, Jobs - Altoona Mirror — Oct 24, 2025
- U.S. Renal Care Named One of ‘America's Greatest Workplaces’ by Newsweek for Two Consecutive Years - U.S. Renal Care — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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