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About

U.S. Renal Care is a private, U.S.-based kidney care and dialysis provider founded in 2000 and headquartered in Plano, Texas. It operates across 32 states in the U.S. and focuses on kidney treatment options for chronic and acute renal disease, partnering with nephrologists to serve more than 36,000 patients. The company emphasizes clinical quality, innovation, and operational excellence and is positioned as the largest privately held dialysis provider in the U.S. Contact: corporate@usrenalcare.com; main phone: 1-214-736-2700. If you’re specifically seeking services in Salem, note that the page highlights U.S. Renal Care’s U.S.

Clinic Type

Renal Care

Address

5851 Legacy Circle, Suite 900, Plano, Texas 75024, US

Phone

800-550-9664

Email

admissions.inbox@usrenalcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • in-center dialysis
  • home dialysis
  • kidney care
  • dialysis treatment options
  • nephrologist partnerships
  • kidney disease management
  • conservative care management
  • education and support

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (U.S. Renal Care - 1 Review in New Salem, PA): 5.0 star rating (1 review)

Patients praise

  • Patient advocacy/being involved as a voice in clinic (USRC patient story video)

Common complaints

  • Dialysis center closure causing fear/serious disruption to patients’ ability to receive treatment
  • Frustration and stress around handling/transitioning of care during closure
  • Quality/safety concerns reported in inspection findings for the dialysis facility (e.g., sanitation/maintenance/fire-drill and exit identification issues)
  • Physical after-effects described by patients (drainage, cramps, concerns about bandages/blood flow/access sites) tied to stress and impairment for driving after treatment
  • Perceived lack of written communication and disagreement about keeping the clinic open beyond the stated closure date

"“For two, maybe three, people to say it’s time to die is scary.”"

— OPB / Tillamook dialysis closure patients fearing the worst

"“However, multiple patients said that this had not been their experience and that the handling of the closure and transitioning of care has been frustrating and stressful.”"

— Tillamook Headlight Herald / Dialysis center closure leaves patients scrambling

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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