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Clinic Type

Rheumatology

Address

1970 Roanoke Boulevard, Salem, VA 24153-6404

Phone

Main Phone not provided in extracted text

Email

katelyn.peters@va.gov

Opening Hours

Mon-Sun 24/7

Emergency Care

Emergency care available; Salem VA Health Care System emergency department open 24 hours a day, 7 days a week

Services Offered

  • Rheumatology

Insurance & Payment

Languages Spoken

FAQs

What are the rheumatology service hours?

The service hours are the same as our facility hours.

How do I schedule, reschedule, or cancel an appointment?

Contact us to schedule, reschedule, or cancel your appointment. If a referral is required, you’ll need to contact your primary care provider first.

What conditions do rheumatology treat?

Common rheumatic illnesses include arthritis, Crohn's disease, gout, lupus.

Can I visit the rheumatology clinic without an appointment?

Visit our office, by appointment only.

What should I do in case of an emergency?

In an emergency, call 911 or go to the nearest VA or non-VA emergency department. We provide immediate treatment for serious, life-threatening health emergencies.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • MedicalRecords.com / TrustReviewers.com: 4.2/5 stars (133 reviews)
  • Momentary Labs (based on CMS HCAHPS data): 5/5 stars (397 surveyed patients)

Patients praise

  • High overall patient satisfaction ratings (often reported as 5 stars or above VHA averages)
  • Strong positive feedback for nurse and doctor communication
  • Efficient and clean facility environment
  • High trust levels among Veterans served

Common complaints

  • Difficulties with scheduling and contacting specific clinics, such as orthopedics
  • Concerns regarding staff attentiveness and communication in certain departments (e.g., psychiatry, ER)
  • Occasional dissatisfaction with administrative processes related to benefits and documentation

"I can't say enough about this VA hospital... At Salem you are treated like a member of their family."

TrustReviewers.com

"I have come across some really great people that work and volunteer there, for sure! At the same time, the psych dept could use some work!"

MedicalRecords.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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