Salinas Valley Health General Surgery
General Surgery • Salinas, CA • Since 1953
About
Summary: - Salinas Valley Health is a nonprofit, 263-bed acute care medical center based in Salinas, California, founded in 1953 (formerly Salinas Valley Memorial Hospital). It employs about 2,400 staff and serves the Salinas Valley and Monterey Peninsula region. - The health system emphasizes Cancer Care, Cardiac Care, Orthopedics, Obstetrics, and Stroke Center, with 322 board-certified physicians. It earned ANCC Magnet Recognition for nursing excellence in 2021. - It operates a network including urgent care, surgery centers, a Perinatal Diagnostic Center, and partnerships with larger institutions such as Stanford to expand care. - General surgery is one of its clinical areas, supported by extensive surgical services and a focus on high-quality patient care. For direct contact, use news@salinasvalleyhealth.com or call 831-757-4333. If you’re seeking specifics on “General Surgery” at Salinas Valley Health (e.g., surgeon list, services offered, procedures, or scheduling), consider contacting their listed email or main phone, or visiting their site for the General Surgery department details.
Clinic Type
General Surgery
Address
236 San Jose Street
Phone
831-424-7389
jhernandezl@SalinasValleyHealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report / Healthgrades: Generally positive individual provider ratings (often 4-5/5) (Varies by provider, ranging from a few to nearly 100 reviews per profile)
- Healthgrades / Birdeye / HospitalStats: Average/Mixed hospital-wide patient satisfaction ratings (Hundreds of reviews across aggregate sites)
Patients praise
- Many individual surgeons and doctors are highly regarded, with patients frequently praising their bedside manner, professionalism, compassion, and technical expertise
- Positive feedback on nursing care during extended stays and inpatient experiences
- General sentiment that some providers are attentive, listen well to patient concerns, and effectively explain medical options
- The hospital itself has received positive marks for certain patient experience metrics compared to national averages
Common complaints
- Frustration with administrative and billing processes, including errors and billing department responsiveness
- Long wait times and difficulties in appointment scheduling or adherence to policies for late patients
- Concerns regarding facility access and security measures, with some patients describing the atmosphere as unwelcoming or cold
- Mixed reports on emergency care, with complaints regarding staff communication, triage, and perceived bias or lack of attentiveness in some instances
"Her Expertise and Compassionate Care of me as her patient was phenomenal... Patience to explain options, details, and everything specific to my own cancer journey. She listened to me. She heard me. She had my back."
— Healthgrades (Review of Dr. Bernadette Diekmann-Guiroy)"Salinas Valley Health Medical Center receives mixed reviews, with many praising the exceptional care and kindness of the staff, particularly in emergency situations. Patients highlight the compassionate treatment received from triage to cast-making and crutch instruction. However, there are also negative experiences mentioned, such as long wait times leading to frustration and misdiagnoses resulting in tragic outcomes."
— Wanderlog"Salinas Valley Memorial's billing department is a nightmare. They double charged me last month, i called and got one reimbursed. Then they triple charged me yesterday."
— Birdeye (Patient review of Salinas Valley Medical Clinic)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Taylor Farms Family Health & Wellness Center Celebrates Community Health Day — Oct 25, 2025
- Salinas Valley Health celebrates decade of care at Taylor Farms Family Health and Wellness Center in Gonzales - Salinas Valley Tribune | Gonzales, Soledad, Greenfield CA — Oct 29, 2025
- Salinas Valley Health Earns National Recognition from U.S. News & World Report — Jul 29, 2025
- Salinas Valley Health Medical Center given overall "A" by safety watchdog group — May 7, 2026
- Patient Experience Celebrated with DAISY Award | Salinas Valley Health — Jul 24, 2025
Information sourced from the clinic's website as of July 10, 2026.
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