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About

Natesan Medical Group is a Salisbury, Maryland-based internal medicine practice focusing on primary and personalized care with an emphasis on continuity of care to improve patient outcomes. Key details: - Location: Headquarters in Salisbury, MD, United States - Services: Primary/internal medicine with personalized, continuity-focused care - Contact: Phone numbers - (410) 219-3485, (410) 749-4400 - Leadership: Usha Natesan, Vice President - Workforce: 1 employee (small practice; modest YoY growth) - Web presence: website natesanmedicalgroup.com; monthly visits ~2,319; global rank ~5.96 million; bounce rate 0.3%; pages per visit ~2.2 - Top traffic countries: United States (64%), Switzerland (20%), Canada (16%) - Category: Healthcare, primary care, internal medicine, patient outcomes, personalized care If you’re looking for contact or service details for a visit or appointment in Salisbury, use the listed phone numbers or visit their homepage.

Clinic Type

Internal Medicine

Address

951 Mt Hermon Rd, Salisbury, MD 21804

Phone

+14107494400

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Natesan Medical Group): 3.4 out of 5 stars (38 reviews)
  • Healthgrades (Dr. Velmourougane Natesan): 3.8 out of 5 stars (45 ratings)
  • Birdeye (Natesan Usha MD): 3.7 out of 5 stars (11 reviews)

Patients praise

  • Some patients find the doctors knowledgeable, caring, and compassionate
  • Effective treatment and symptom management for some conditions
  • Some staff members praised for professionalism and helpfulness
  • Convenient access for immediate needs reported by some patients

Common complaints

  • Long wait times for appointments and in the office
  • Staff perceived as rude, unresponsive, or unprofessional
  • Billing and administrative issues leading to collections or insurance disputes
  • Concerns regarding misdiagnosis or lack of thoroughness by some providers

"Dr. Natesan is a wonderful doctor who cares about his patients. His office staff pales in comparison. Some are kind and helpful but several are dismissive, unresponsive, and generally unpleasant."

Healthgrades patient review

"Wonderful staff and clean facility. Accessible for appointment scheduling and immediate needs."

Birdeye patient review

"I don't think I have ever waited less than an hour and usually it takes an extrememly long time to see her. Her office staff is fabulous!"

RateMDs patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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