Chesapeake Health Care | Comprehensive Community ...
Primary Care • Salisbury, MD • Since 1994 • 22 locations
About
Chesapeake Health Care is a nonprofit Federally Qualified Health Center (FQHC) serving Maryland’s Eastern Shore (Somerset, Wicomico, Worcester counties) with 22 locations and over 65,000 patients served annually. Founded in 1994 (originally Three Lower Counties Community Services), it operates as a comprehensive community health network with more than 170 providers and 600+ employees. Services include primary care, school-based health centers, sliding fee scale, insurance assistance, prescription discounts, transportation, and special programs. Headquarters are in Salisbury, MD, with multiple offices across the region (e.g., Princess Anne, Salisbury, Pocomoke City, Berlin). Contact: 410-749-1015.
Clinic Type
Primary Care (multi-location group)
Address
32033 Beaver Run Drive, Salisbury, Maryland 21804, US
Phone
410-749-1015
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Opening Hours
Standard office hours 8:30 am–5:00 pm, Mon–Fri; some locations have extended hours
Website
Services Offered
Insurance & Payment
Sliding Fee Scale based on household income and family size; insurance enrollment assistance available
Sliding Fee Scale, Medicaid, Medicare, Private Insurance, Marketplace Plans, Cash, Check, Credit/Debit (as applicable), insurance billing, credit/debit (as applicable at locations)
Financing: 340B prescription discount program; Discounted laboratory services; Prescription discounts
Savings plan: Sliding Fee Payment Scale based on income and family size
Languages Spoken
FAQs
Do you accept new patients?
Yes, Chesapeake Health Care accepts new patients and most insurance plans including Medicaid, Medicare, private insurance, and marketplace plans.
Do I need insurance to be seen?
No. Chesapeake Health Care welcomes all patients regardless of insurance status. We accept most insurance plans, and for uninsured or underinsured patients, we offer a Sliding Fee Scale based on household income and family size.
How do I schedule an appointment?
Call the specific location where you’d like to be seen, or contact the main number for assistance. They offer same-day appointments for urgent needs and accept walk-ins at select locations. You can also use the Patient Portal to request an appointment.
What if I need help finding a location or insurance information?
Call the corporate office at 410-749-1015 for assistance in finding the right location and appropriate provider.
What should I do if I have changes in personal information or insurance?
Please report any changes in your name, address, phone number, or insurance information when you phone or visit the health center.
Are there services for financial/insurance assistance?
Yes, we offer financial and insurance assistance including a sliding-fee scale, interpretation services, transportation assistance, case management, prescription discounts via the 340B program, and laboratory service discounts.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google Ratings (via Nursa): 2.60 out of 5 stars (based on 86 reviews) (86 reviews)
Patients praise
- Some patients report highly attentive, thorough, and professional medical providers
- Appreciation for staff who take time to listen to patient concerns
- Some experiences of a pleasant and welcoming office environment
Common complaints
- Rude, dismissive, or unprofessional front desk and office staff
- Difficulty reaching staff by phone and long wait times for appointments
- Frequent appointment cancellations and scheduling errors
- Issues with communication between medical providers and therapists
- Perception of poor quality or rushed care in some departments
"I gave this a 1 star only because the staff at the front desk are dismissive and rude... the doctors are great but the front desk are not and they definitely need to get some new staff in there that genuinely care for the patients also."
— LocalityBiz (Adult Medicine)"Sheena Ames is the best doctor that i have dealt with in a long time. She genuinely cares and sits down and takes time to listen to your concerns and then forms a plan of action. I haven't seen this from a doctor in a long-time. She is truly a blessing to her profession."
— LocalityBiz (S. Division Street Family Medicine)"At one time I would have given a five star review, but unfortunately now I feel like this practice has failed my daughter terribly... Most of the staff there is amazing and supportive. We are just very hurt and disappointed with the administration’s decision on this."
— LocalityBiz (Mental Health)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Chesapeake Health Care Recognized with Three National Awards for Quality Care by HRSA | Chesapeake Health Care — Aug 19, 2025
- Welcome New Provider Stacey Ogburn, CRNP-PMH | Chesapeake Health Care — Jan 27, 2026
- Chesapeake Health Care Earns Joint Commission Accreditation and Primary Care Medical Home Certification - SBJ — Mar 2, 2026
- Chesapeake Health Care earns three national awards for quality care by HRSA | Bay to Bay News — Aug 21, 2025
- Chesapeake Health Care Announces Dr. Sara M. Haverty as Chief Medical Officer - SBJ — Jun 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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