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Clinic Type

Endocrinology

Address

389 South 900 East, Salt Lake City, UT 84102

Phone

911

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Joseph J. Kleinmann — PA
  • Ernest F. (Pete) Baldwin — MD
  • Kelsey M. DeSalvo — MD
  • Alireza Falahati-Nini — MD
  • James R. Grua — MD
  • Jules Aljammal — MD
  • Shahzad Ahmad — MD
  • Timothy E. Graham — MD
  • Jansen S Sears — NP
  • Sapna Shah — MD
  • Paula H. Bryant — PA
  • Betsy Batcher-Mittleman — MD

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Intermountain Health Official Site (Dr. Kelsey DeSalvo): 5.0 out of 5 stars (~400 ratings, ~50 reviews)
  • Intermountain Health Official Site (Dr. Ernest Baldwin): 4.9 out of 5 stars (~190 ratings, ~23 reviews)
  • Vitals: 4.4 out of 5 stars (7 ratings, 2 reviews)
  • Vitals: 2.4 out of 5 stars (Not explicitly stated (multiple reviews mentioned))

Patients praise

  • Providers described as knowledgeable, caring, and professional
  • Effective communication and ability to explain complex conditions clearly
  • Patients feel listened to and validated during appointments
  • Strong emphasis on personalized, patient-centered care and treatment plans

Common complaints

  • Some reports of abrupt, rude, or dismissive bedside manner with specific providers
  • Concerns regarding billing practices and office staff communication

"She is professional yet very personable. She's great... She explains things in great detail, in ways that I can understand even though I have complex health issues."

— Intermountain Health patient review (Dr. Kelsey DeSalvo)

"He listens, offers advise, discuss treatment, explain progress/status and is supportive of the my decisions. He is very professional, courteous and effective in communicating."

— Intermountain Health patient review (Dr. Ernest Baldwin)

"Dr. Benowtiz was the worst experience I have ever had with a physician. His personal style is abrupt, rude, judgmental, demeaning, and dismissive."

— Vitals patient review (Dr. Barry Benowitz)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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