Internal Medicine in Salt Lake City, UT - Intermountain Health
Internal Medicine • Salt Lake City, UT
Clinic Type
Internal Medicine
Address
389 South 900 East, Salt Lake City, UT 84102
Phone
385-282-2600
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Salt Lake Clinic): 3.4 out of 5 stars (198 reviews)
- Intermountain Health (Dr. Russell P. Maxwell): 5.0 out of 5 stars (based on 542 ratings) (70 written reviews)
- Intermountain Health (Dr. Bernard J. Liang): 4.9 out of 5 stars (based on 423 ratings) (53 written reviews)
- Intermountain Health (Dr. Reid B. Hales): 5.0 out of 5 stars (based on 603 ratings) (54 written reviews)
- Intermountain Health (Dr. Belinda Trieu): 4.9 out of 5 stars (based on 528 ratings) (58 written reviews)
- Intermountain Health (Dr. Matthew J. Farley): 4.9 out of 5 stars (based on 526 ratings) (63 written reviews)
Patients praise
- High patient satisfaction with individual Internal Medicine physicians who are described as thorough, good listeners, and caring
- Doctors are frequently praised for taking time with patients, not rushing, and explaining medical conditions clearly
- Strong, long-term relationships with established primary care physicians in the Intermountain network
Common complaints
- Difficulties scheduling appointments and long wait times on the phone
- Reports of unprofessional, rude, or inattentive front desk and administrative staff
- Frustrations with billing processes and insurance authorization errors
- Concerns regarding poor communication, specifically failing to call back with test results or notify patients about provider changes
"Dr. Hales is an exceptional physician who truly cares about his patients. He takes the time to listen, explains everything clearly, and always makes me feel comfortable and confident in my care."
— Intermountain Health Patient Review"I just let you know that your clerks I mean, one guy who always answer me very rude and no one to listen what I talking and also they dont very care about patient when patient has some test... They never call back to say results and what he have to do."
— Birdeye Patient Review"Dr. Liang was not only very knowledgeable in responding any questions I have, he was very present and listened to all my questions and concerns I had during my Medicare Annual Wellness visit... and has been very responsive in his follow-up."
— Intermountain Health Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Russell P. Maxwell, MD - Salt Lake City, UT - Internal Medicine — Feb 20, 2026
- William P. Daines, MD - Salt Lake City, UT - Internal Medicine — Apr 29, 2026
- Rebecca S. Klotzer, PA - Salt Lake City, UT - Internal Medicine — Apr 16, 2026
- Belinda Trieu, MD - Salt Lake City, UT - Internal Medicine - Schedule Appointment — Feb 26, 2026
- Kenneth D. Melton, NP - Salt Lake City, UT - Internal Medicine - Schedule Appointment — Apr 24, 2026
Information sourced from the clinic's website as of July 11, 2026.
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