Pediatrics/Children's Health Services
Pediatrics • Salt Lake City, UT • multiple locations
Clinic Type
Pediatrics
Address
Locations throughout Salt Lake Valley; Primary Children’s Hospital campus; Lehi Primary Children’s Hospital; West High School school-based health center
Phone
+18015812668
patientbilling@hsc.utah.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- University of Utah Health (Dr. Clinton Sheffield): 4.8/5 (128 reviews) (128 reviews)
- University of Utah Health (Dr. Elizabeth Smith): No overall rating provided, but overwhelmingly positive sentiment (64 reviews)
- University of Utah Health (Dr. Molly Doose): 4.9/5 (127 reviews) (127 reviews)
- Primary Children's Hospital Wound Care (Birdeye): 5.0/5 (15 reviews)
- Shriners Children's Salt Lake City: 98.6% satisfaction rating (N/A)
Patients praise
- High satisfaction with individual pediatricians and specialists, often described as thorough and knowledgeable
- Compassionate, child-friendly communication styles noted by many parents
- Strong clinical skill and proactive care for complex or chronic conditions
- High satisfaction rates reported at specialized facilities like Shriners Children's
Common complaints
- Long wait times for appointments and in clinic waiting areas
- Communication gaps between medical staff and departments
- Perceived lack of empathy or professional rudeness from some staff members
- Administrative frustrations regarding billing, scheduling, and medical records access
- Instances of rushed consultations where concerns felt dismissed
"Dr. Smith is, without question, the very best pediatrician we could ask for... You never feel rushed - she listens closely, answers every question... and truly partners with you in your child's care."
— University of Utah Health - Dr. Elizabeth Smith patient reviews"I'd rather die than go back to Primary Children's Hospital."
— Trustburn - Primary Children's Medical Center reviews"Spent six hours in the ER with my son, and unfortunately, it was a highly disorganized and distressing experience... The behavior of the doctors has been both rude and unprofessional."
— Wanderlog - Primary Children's Hospital reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Children's Hospital - Intermountain Health | Find a Doctor in ... — Nov 12, 2025
- PCH Partnership | Pediatrics - Spencer Fox Eccles School of Medicine — May 4, 2026
- Primary Children's Hospital - Children's Miracle Network — Jan 7, 2026
- Richard V Williams, MD - Salt Lake City, UT - Pediatric Cardiology — Feb 18, 2026
- Primary Children's Hospital - Wikipedia — Nov 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
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