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About

Summary: Shannon Medical Center in San Angelo is a nonprofit, Lead Level 3 Trauma Center offering comprehensive medical care for all ages. The facility features a nationally recognized ICU, advanced radiology, newborn care from 28 weeks, and full cardiology testing and surgical capabilities. With 12 local offices in the United States (centered in San Angelo), it emphasizes urgent and specialized care within a broad hospital system. For urgent care specifics, contact options include the main lines at 325-747-6741 or 325-481-2183, and visit shannonhealth.com for services, locations, and scheduling.

Clinic Type

Urgent Care

Address

Shannon Urgent Care – South, 3502 Knickerbocker Rd., San Angelo, TX 76904

Phone

325.747.2222

Email

Matthew.Johnston@angelo.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Urgent care facilities do not have the resources to treat emergent cases. If you or a loved one is experiencing a life-threatening situation, you should call 911 or go to a hospital emergency department right away.

Services Offered

  • Urgent Care
  • Walk-in clinic
  • On My Way online registration
  • On-site laboratory
  • X-ray services
  • Physicals for school or camps
  • Vaccinations (tetanus, pertussis, meningitis)

Technology & Equipment

  • On My Way online registration
  • on-site laboratory
  • X-ray services

Team

  • Shannon Urgent Care – South — Location
  • Shannon Urgent Care – West — Location
  • Shannon Urgent Care – Jackson — Location

Insurance & Payment

Languages Spoken

FAQs

What conditions can Urgent Care treat at Shannon clinics?

Common illnesses and injuries including cold, fever, cough, minor burns, sprains, ear infections, sore throat, skin infections, asthma symptoms, abscesses, minor cuts, vomiting/diarrhea, minor fractures, insect/animal bites.

Do Shannon Urgent Care clinics offer vaccines?

Yes, including tetanus, pertussis, and meningitis.

Can I register online before visiting?

Yes, using the On My Way service to register online and receive updates.

Do urgent care facilities treat life-threatening emergencies?

No. For life-threatening conditions, call 911 or go to an emergency department.

What services do you provide at Urgent Care?

Our urgent care practitioners can conduct physicals for school or camps, provide vaccinations, and have on-site laboratory and X-ray services.

Can I make an appointment?

You can make an appointment online or over the phone, or you can walk in.

What should I do if I have a life-threatening situation?

You should call 911 or go to a hospital emergency department right away.

What is the On My Way service?

It allows you to register online and save your place in line, with updates sent via text.

What are the operating hours for check-in?

Call ahead and online check-in service ends 2 hours prior to closing time.

Social Media

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 2.7/5 stars (72 reviews)
  • Solv: 5.0/5 stars (2 reviews)
  • Vivian Health: 4.2/5 stars (65 reviews (Medical Center/General))

Patients praise

  • Accessibility and convenience of locations
  • Generally positive experiences reported by some patients

Common complaints

  • Long wait times, especially during peak seasons
  • Poor communication regarding delays or lunch breaks
  • Concerns about bedside manner and staff attitude
  • Frustration with pharmacy routing and self-pay experiences

"Have been waiting with my three-month old for almost two hours. Just asked how much longer and was told they are at lunch until 2 (another 30 minutes). This would have been good information to give when I checked in at 11:50."

Birdeye Review

"I've always had good experiences with this location. The wait during cold and flu season gets out of hand. However, the wait is fair during the..."

MapQuest Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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