San Antonio Family Physicians | Texas Family Practice
Family Medicine • San Antonio, TX • 2 (Westover Hills and Helotes) locations
Clinic Type
Family Medicine
Address
Westover Hills Office (Main Location): 5230 Rogers Road, Building 2, San Antonio, TX; Helotes Office: 12274 Bandera Road, Helotes, TX 78023
Phone
(210) 523-7237
Compliance@priviahealth.com
Opening Hours
Telephone hours 8:00 am – 4:45 pm, Monday–Friday; appointments until 7:00 pm (phones not answered after 4:45 pm)
Telehealth
Yes; On-demand, 24/7 Privia Virtual Clinic; Schedule in-person or virtual appointments
Emergency Care
For life-threatening emergencies, call 911 or go to the nearest emergency department
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the telephone hours?
Our telephone hours are from 8 am to 4:45 pm Monday - Friday.
Do you offer after-hours phone support?
Even though appointments are available until 7 pm, we don’t answer phones after 4:45 pm.
What are the office hours for Westover Hills Office?
Mon-Fri: 8:00 am – 7:00 pm; Select Saturdays: 9:00 am – 2:00 pm; Sat openings vary by list.
What is the address for Westover Hills Office?
5230 Rogers Road, Building 2, San Antonio, TX 78251.
What is the address for Helotes Office?
12274 Bandera Road #108, Helotes, TX 78023.
Is there an emergency contact if someone has a life-threatening condition?
Call 911 or proceed to the nearest emergency department.
Does the clinic offer virtual care?
Yes, there is Privia Virtual Clinic and options to schedule virtual or in-person appointments.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- rater8: 4.9 out of 5 stars (668 ratings) for Dr. Eric Bernstein at this practice (668 ratings)
Patients praise
- personalized attention and thorough communication from medical staff
- efficient administrative and intake processes
- compassionate and welcoming office environment
- providers who listen well to patient concerns
Common complaints
- occasional flexibility needed for appointment scheduling
"The front office has improved over the past year in my experience."
— Miguel Montes, LocalityBiz"Dr. Bernstein is so kind and always very concerned about our mom. He gives us the best medical advice to help her. We completely trust him!! We thank him for being so proactive fir her!"
— Patient review, rater8Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Emily Bigler, FNP | San Antonio Family Physicians, PA — Nov 3, 2025
- Sandra M. Vasquez - Find a Provider | UT Health San Antonio Patient Care — Mar 17, 2026
- Jessica A. Kitchen - Find a Provider | UT Health San Antonio Patient Care — Jun 22, 2026
- Nida J. Emko - Find a Provider | UT Health San Antonio Patient Care — Jan 23, 2026
- Cynthia L. Cantu - Find a Provider | UT Health San Antonio Patient Care — Mar 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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South Texas Family Medicine & Urgent Care is a small private medical practice based in San Antonio, TX (founded 2021). It offers comprehensive primary care and urgent care for all ages, including services like telemedicine and walk-in urgent care. Located at 10223 McAllister Fwy, Ste 201, San Antonio, TX 78216, they publicly list two employees and two phone numbers (210-934-7232, 210-338-8800). The practice serves patients in San Antonio and surrounding areas, with a notable emphasis on family medicine, primary care, urgent care, telehealth, and seasonal vaccination/flu services. Their web presence shows steady traffic but limited pages per visit, targeting the U.S. market. If you’re seeking urgent care options specifically in Castle Hills or Leon Valley within the San Antonio area, this practice represents a nearby option to consider for urgent care needs alongside traditional primary care.
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