Primary Care | UT Health Physicians
Primary Care • San Antonio, TX • nine locations locations
Clinic Type
Primary Care
Address
Not provided in page
Phone
Not provided in page
MyChartSupport@uthscsa.edu
Opening Hours
In-person and video appointments are available day and evening, Monday through Saturday
Telehealth
Available (in-person and video appointments)
Emergency Care
Not provided
Services Offered
Insurance & Payment
Not provided
Not listed on page
Languages Spoken
FAQs
Annual Physicals
Part of primary care services; schedule via MyChart or secure digital form or by calling location.
Management of Multiple Chronic Conditions
Supported by primary care team; coordinate with providers.
Medication Management
Included as a listed service.
Tobacco Cessation Program
Listed as a service.
Vaccinations and Immunizations
Listed as a service.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (UT Health Shavano): 3.5/5 (49 reviews)
- Birdeye (UT Health Verde Hills): 3.4/5 (35 reviews)
Patients praise
- Recognition as a Patient-Centered Medical Home for nine consecutive years
- Some patients report positive experiences with knowledgeable and kind providers
- Convenient in-office services such as blood work in some locations
- Commitment to coordinated and personalized care models
Common complaints
- Difficulty scheduling appointments and long wait times for visits
- Concerns regarding office staff responsiveness and customer service quality
- Frustration with referral processes and communication between departments
- Perceived focus on strict policies over patient flexibility
- Preference for seeing MDs over nurse practitioners or physician assistants in some cases
"Dr Patel and his staff are amazing. The UT health system is awesome. Sometimes there is a wait but the care you receive is beyond worth it."
— Birdeye (UT Health Shavano)"Now you cannot get into your primary care doctor even for serious issues and are only allowed to see an np or pa... There is no ability to see you even for 5 mins for a referral."
— LocalityBiz (UT Health Physician Practice)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Arlene Reyes - Find a Provider | UT Health San Antonio Patient Care — Apr 20, 2026
- George T. Le - Find a Provider | UT Health San Antonio Patient Care — Apr 20, 2026
- Heidi L. Benavides - Find a Provider | UT Health San Antonio Patient Care — Mar 17, 2026
- Kimberly K. Ellis - Find a Provider | UT Health San Antonio Patient Care — Mar 17, 2026
- UT Health San Antonio Primary Care Marks a Decade of National ... — Mar 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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