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San Bernardino Radiation Oncology | City of Hope

Cancer Care • San Bernardino, CA

About

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Clinic Type

Cancer Care

Address

San Bernardino, California (City of Hope San Bernardino Radiation Oncology)

Phone

(909) 475-2700

Email

giving@coh.org

Opening Hours

Consultations within 24 hours (as stated in highlights)

Website

https://www.cityofhope.org/locations/san-bernardino-radiation-oncology

Services Offered

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Technology & Equipment

3-D Conformal
3-D Ultrasound Imaging
Accelerated Partial-breast Irradiation
CT Scanning and Simulation
Image-guided Radiation Therapy
Intensity Modulated Radiation Therap
Seed Implants (Low Dose Rate Brachytherapy)

Team

Karen Cheng, M.D., M.D. — radiation oncologist, assistant clinical professor
Wei-Hsien Hou, M.D., M.D. — assistant clinical professor, Department of Radiology Oncology

Insurance & Payment

View a list of insurance companies that City of Hope currently contracts with for its locations and physicians.

If your plan is not currently contracted, contact your insurance company for authorization to receive treatment here.

View our pricing and billing, No Surprise Billing information

Languages Spoken

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FAQs

Need Help?

We’re here for you, contact us and we’ll answer any questions.

Commitments

Offers consultations within 24 hours

Awards & Accreditations

Only accredited community clinic in the San Bernardino area.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vitals: 2.3 (Dr. Albert Allan Dixon), 4.5 (Dr. Maira Elizabeth Simental)

Patients praise

Staff described as pleasant and attentive
Patients report feeling listened to by medical teams
Staff help make patients feel human and comfortable during difficult times
Appreciation for clear communication regarding program options

Common complaints

Complaints regarding insurance acceptance issues
Perception of being financially motivated rather than patient-centered in specific instances

"They are very pleasant and listen. Nice to go to a place when you are not feeling well, and the people instantly make you feel more human."

— Yelp / MapQuest

"I have no experience because they didn't give me the opportunity... it seems that they are only interested in money, 20 years ago with my daughter and today with me because they did not accept my insurance."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].