San Bernardino Gastroenterology - Redlands, CA - Optum
Gastroenterology • San Bernardino, CA
Clinic Type
Gastroenterology
Address
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Phone
1-877-292-4040
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Wheree: 7.9/10
- Healthgrades (Optum - Redlands Fern Cajon): 1/5 stars (1)
- Yelp (Optum - Redlands Fern Cajon): 1.7/5 stars (37)
- Google (Optum - San Bernardino): 3.4/5 stars (98)
Patients praise
- Professional and knowledgeable medical providers
- Kind and attentive bedside manner reported for specific doctors and nurses
- Clean, modern facilities reported at some locations
- Helpful and efficient on-site laboratory services
Common complaints
- Long wait times for appointments and during visits
- Concerns about organizational changes (e.g., doctor turnover, reduced access) following Optum's acquisition of previous practices
- Communication difficulties with staff and administrative issues regarding referrals and test results
- Perception that some administrative processes prioritize business/profit over patient care
"Patients frequently praise the professionalism and kindness of front desk staff, describing them as courteous and helpful throughout their visits."
— Wheree"After Optum took over Beaver health, Optimum management reduced the number of doctors, and a large number of doctors quit... Go ANYWHERE else."
— Healthgrades"Some patients report that communication often falls to nurses, requiring them to advocate for their own care regarding referrals, results, and appointments."
— Loc8NearMeSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Bryan Sowell, MD - San Bernardino, CA - Healthgrades — Oct 28, 2025
- Beaver Medical Group PC - Medicare — Dec 19, 2025
- Redlands Yucaipa Medical Group is committed to community-centered care | News | redlandscommunitynews.com — Mar 11, 2026
- Patient Portals - Optum — Sep 16, 2025
- Dr. Rhonda L. Tetz, MD - Internal Medicine Physician in Redlands, CA — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
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