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Clinic Type

Physical Therapy

Address

Rehabilitation team located on the first floor of Arrowhead Regional Medical Center

Phone

909-580-1100

Email

ARMCTransferCenter@armc.sbcounty.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • physical therapy
  • occupational therapy
  • speech therapy
  • inpatient rehabilitation
  • outpatient rehabilitation
  • wound care (implied)
  • evaluations
  • treatment of neurological and orthopedic conditions
  • functional mobility restoration

Team

  • Robertus Kounang, MD — MD Physical Medicine & Rehabilitation

Insurance & Payment

Languages Spoken

FAQs

What services does the rehabilitation team offer?

The rehabilitation team offers physical, occupational, and speech therapy services for inpatient and outpatient populations of all ages, evaluating and treating impairments from major orthopedic and neurological injuries or illnesses to help prevent, reduce, reverse, or overcome functional limitations.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BirdEye (Ballard Rehabilitation Hospital): 3.9 out of 5 stars (198 reviews)
  • Rehab.com (MHS – Helping Hands): 3.71 out of 5 stars (17 reviews)
  • Revival Rehab Center Website: N/A (850 users rating (Revival Rehab Center))

Patients praise

  • Effective and intensive physical/occupational therapy programs for recovery
  • Dedicated and compassionate nursing or therapy staff in individual cases
  • Significant improvements in mobility and functional recovery for some patients
  • Structured rehab programs aimed at returning patients to home/community living

Common complaints

  • Inconsistent staffing and high staff turnover impacting care quality
  • Delayed responses to patient call bells
  • Lapses in basic daily care, hygiene, and assistance with meals/bathroom needs
  • Communication barriers between staff, patients, and family members
  • Safety concerns including fall management, infection risks, and medication errors
  • Environment cleanliness and maintenance issues, including odors and outdated facilities

"I really appreciate the services provided to me here by the entire nursing and therapist staff. They’re very attentive, caring, and professional."

Patient review of Ballard Rehabilitation Hospital

"Eric, the head of therapies is a serious problem... He had little to no respect for our family member and showed no interest in figuring out how to help those with more challenging rehab needs."

Family member review of Ballard Rehabilitation Hospital

"A substantial portion of reviews highlights inconsistent staffing, limited attention to daily needs, and care gaps that depend on who happens to be on duty."

Review analysis of Legacy Post-Acute Rehabilitation

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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