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About

Summary: MDVIP is a national network of concierge-style primary care physicians focused on preventive, personalized medicine. Each affiliated MDVIP physician typically serves up to 600 patients and provides comprehensive physicals, a personalized wellness plan, regular follow-ups, and enhanced access (same/next-day visits, 24/7 physician availability, coordinated specialty care) through electronic medical records and a patient portal. The company operates in the U.S. with Boca Raton, FL as HQ and has multiple affiliated physicians nationwide. User-focused note: To find Personal Primary Care Doctors in San Clemente, CA through MDVIP, use the MDVIP website’s physician locator or contact MDVIP directly for San Clemente-affiliated providers, as the page highlights MDVIP’s network and benefits rather than listing specific San Clemente doctors in the excerpt.

Clinic Type

Family Medicine (multi-location group)

Address

26732 Crown Valley Parkway Suite 511 Mission Viejo, CA

Phone

(866) 696-3847

Email

business@mdvip.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • J. Mark Galbraith — MD, ABFM
  • Richard J. Kempert — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MDVIP (Dr. Richard J. Kempert): 4.5/5 (18 reviews) (18)
  • MDVIP (Dr. Frank J. Rose): 5/5 (8 reviews) (8)
  • Trustpilot (Corporate/General): 2/5 (68-93 estimated range across platforms)

Patients praise

  • highly personalized attention and care from affiliated physicians
  • increased time with the doctor during appointments
  • availability for urgent matters and after-hours access
  • strong, long-term doctor-patient relationships
  • compassionate and knowledgeable physicians

Common complaints

  • dissatisfaction with increasing annual membership fees
  • reports of unprofessional or rude customer service from the corporate office
  • billing and refund disputes
  • concerns regarding lack of continuity of care during physician turnover
  • difficulty with communication or responsiveness of the corporate office

"Most caring and compassionate doctor I have ever met. Dr. Kempert has been taking of me for last 30 years and I give him all the credit for keeping me healthy."

MDVIP Physician Testimonial

"Dr. Rose is by far the best doctor I’ve ever had. His knowledge, compassion, and commitment to patient health is beyond expectation."

MDVIP Physician Testimonial

"I have paid money for a service I am not receiving, and I cannot talk to my own doctor... My complaint is with MDVIP rather than either doctor involved."

Better Business Bureau Complaint

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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