San Diego Family Dermatology
Dermatology • San Diego, CA
About
San Diego Family Dermatology is a private Hospitals and Health Care practice headquartered in National City, CA, with six offices across San Diego County (Poway, El Cajon, National City, and San Diego) to improve access to dermatology care. The practice has grown from 2 to 4 locations and 16 providers, including a new dermatologist joining in summer 2025 to speed up care. They accept a wide range of insurance, including Medi-Cal, to reduce barriers to treatment. Services and operations noted include urgent care, appointments, billing, forms, and physician staffing. Contact options include multiple phone numbers and emails (info@sdfamilyderm.com, billing@sdfamilyderm.com).
Clinic Type
Dermatology
Address
5222 Balboa Ave, 5th Floor, San Diego, California 92117, US
Phone
619-267-8303
info@sdfamilyderm.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
urgent care
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Clairemont location): 4.4/5 (40)
- Yelp (National City location): 3.7/5 (86)
- Wheree (National City location): 8.4/10 (N/A)
Patients praise
- Knowledgeable and professional medical providers
- Helpful and friendly front desk staff and support team members
- Clean and conveniently located facilities
- Efficient and clear communication about procedures
- Positive experiences with specific dermatologists (e.g., Dr. Pousti, Dr. Tyagi)
Common complaints
- Reports of feeling rushed during appointments
- Complaints about long wait times to schedule appointments
- Concerns regarding billing accuracy and overcharges
- High costs of services relative to the perceived value
- Some patients feel treatments address symptoms rather than root causes
"I felt entirely rushed during my visit and found that the doctor really wanted to just prescribe something and leave. The total cost is also crazy high for the service you get."
— Yelp user review (National City)"Had a great Dermatology checkup with Dr. Pousti in the Clairmont office of SD Family Derm today. Dr. Poisti was very professional, super helpful, knowledgeable and answered all my questions."
— Birdeye review (Clairemont)"Dr. Abby is very attentive and caring. She will go above and beyond to make you feel comfortable and FEEL HEARD."
— Yelp user review (National City)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Carrie Siow, M.D. - San Diego Family Dermatology — Jul 21, 2025
- Caitlin Penny, M.D. - San Diego Family Dermatology — Jun 26, 2026
- PAY MY BILL - San Diego Family Dermatology — Jun 26, 2026
- Interstitial Page - San Diego Family Dermatology — Jun 26, 2026
Information sourced from the clinic's website as of July 10, 2026.
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