Senior Services and Geriatric Care
Geriatric Care • San Francisco, CA • 29 locations
Clinic Type
Geriatric Care (multi-location group)
Address
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Phone
888-834-1788
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Chat live Monday–Friday, 8:00 am – 5:00 pm
Services Offered
Insurance & Payment
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My Health Online scheduling (for appointments), Chat and phone support
Languages Spoken
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FAQs
Who are geriatricians?
Doctors specializing in aging-related needs for adults over 65 and their families.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Seniors.fyi (Senior Helpers): 4.6/5 (16)
- Seniors.fyi (Central Gardens): 4.4/5 (94)
- UCSF Health (Dr. Jacklyn Katz): 5/5 (213)
- UCSF Health (Dr. Carolyn Welty): 4.9/5 (180)
- Healthgrades (Dr. Carolyn Welty): 4.9/5 (16)
- WebMD (Dr. Pei Chen): 5/5 (3)
Patients praise
- Highly rated geriatric primary care physicians who are described as caring, attentive, and excellent diagnosticians
- Some facilities recognized for beautiful, clean environments and compassionate, family-like frontline caregiving
- Strong professional communication and expertise among specialists in reputable health systems like UCSF
Common complaints
- Staffing shortages leading to inadequate supervision and care delays (e.g., long wait times for call lights)
- Concerns regarding management responsiveness, communication, and transparency in billing
- Allegations of neglect, including hygiene issues, nutritional gaps, and failure to assist residents properly
- Reports of unprofessional, rude, or hostile behavior by staff members towards residents and families
- Documented deficiencies in safety, hygiene, and fire code compliance in some facilities
"Dr. Welty is a gem. She spends time, listens to you carefully and is well informed about your history."
— UCSF Health Patient Review"The facility reportedly has a 40–60 minute wait for call lights. Patients are frequently yelled at by staff."
— Seniors.fyi Review of Central Gardens"Families often praise the facility for its beautiful, clean environment and the compassionate, family-like treatment provided by frontline caregivers. However, significant concerns exist regarding management responsiveness and the difficulty of coordinating care for residents with increasing medical needs."
— EveryPlace Review of The Avenues Transitional Care CenterSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- California Integrated Care Management - San Francisco Health Plan — Mar 10, 2026
- Daniel R. Pound, MD - Geriatric Medicine | UCSF Health — Apr 13, 2026
- Senior care as diverse as the Bay Area | Partners | nobhillgazette.com — Dec 3, 2025
- How On Lok became a model for senior care nationwide – AsAmNews — Dec 29, 2025
- SFHP Care Plus (D-SNP) Overview - San Francisco Health Plan — Dec 1, 2025
Information sourced from the clinic's website as of July 10, 2026.
More geriatric care clinics in San Francisco
Summary: The UCSF Division of Geriatrics is UCSF’s team focused on aging and palliative medicine, with a mission to optimize the health of older adults and those with serious illness. They operate across multiple UCSF campuses and affiliated sites in the San Francisco area, including Parnassus, San Francisco VA Medical Center, Zuckerberg San Francisco General Hospital, Mission Bay, and the UCSF Center for Geriatric Care. Located in San Francisco, CA, the division is part of the higher education sector and serves as UCSF’s geriatrics specialty group. Website: geriatrics.ucsf.edu.
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