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Clinic Type

Addiction Medicine

Address

Building 6 275 Hospital Pkwy, Suite 370 San Jose, CA 95119

Phone

408-972-3366

Email

Opening Hours

Monday through Friday, 8:30 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed

Telehealth

Not specified in page

Services Offered

  • Adult Treatment
  • Adolescent Treatment
  • Detoxification
  • Education

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • (interpreter services available; language assistance provided)

FAQs

Inquiries are confidential.

Yes, inquiries are confidential.

Treatment is confidential within Kaiser Permanente system.

Yes, treatment is confidential within Kaiser Permanente system.

What is required for recovery?

Recovery requires active participation and ongoing support.

What are the hours of operation?

Monday through Friday, 8:30 a.m. to noon and 1 p.m. to 5 p.m.; Saturday and Sunday, Closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org: 3.5/5 (Recovered Trustscore)

Patients praise

  • Multidisciplinary team includes various licensed professionals such as psychiatrists, psychologists, and addiction medicine physicians.
  • Offers a range of evidence-based outpatient services including individual, group, and family counseling.
  • Coordinated care model aimed at providing seamless support throughout the recovery journey.

Common complaints

  • Reports of administrative staff failing to correctly identify addiction-related needs, causing delays in referrals to the specialty department.
  • Documentation suggests concerns about systemic delays in accessing appropriate care when routed through general triage.

"Therapists have reported that TSRs miss addiction issues and, in turn, patients are not appropriately referred to Addiction Medicine and Recovery Services (AMRS). These patients are instead scheduled for intake appointments for therapy up to ten business days later."

NUHW Complaint to DMHC (2025)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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