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Clinic Type

Digestive Health

Address

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News/Various: 5/5 (282 ratings) (282 ratings)
  • Birdeye: 4.9/5 (272 ratings) (272 ratings)
  • WebMD: 5.0 (25 ratings) (25 ratings)
  • Healthgrades: 4.7/5 (7 ratings) (7 ratings)
  • Healthgrades: 3.3/5 (11 ratings) (11 ratings)
  • Medical News Today/Healthgrades: 3.0/5 (21 ratings) (21 ratings)

Patients praise

  • high level of medical knowledge and expertise
  • clear communication of treatment plans
  • caring, compassionate, and attentive bedside manner
  • effective diagnostic procedures and outcomes

Common complaints

  • rude, incompetent, or unresponsive office staff
  • poor communication and scheduling difficulties
  • perceived doctor ego or lack of bedside manner in specific instances

"Dr. Nguyen is the real deal. I could tell immediately since I have been doing my research regarding my condition... It was such a fresh air compared to the other 4 Gastros I have had who seemed to be out of their league..."

WebMD Review of Dr. Michelle Nguyen

"Stay far away from Dr. Balaa. His staff is rude and incompetent... The doctor has a huge ego... If something does go wrong, he blames the patient."

Healthgrades Review of Dr. Marwan Balaa

"Dr. Shieh is an excellent physician; however, my experience with her office staff has been very disappointing. The staff have been consistently unresponsive, discourteous, and careless..."

Birdeye Review of Dr. Eugenie Shieh

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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San Jose Gastroenterology (sjgi.com) is a privately held medical practice based in San Jose, CA, specializing in gastroenterology and hepatology. The group focuses on diagnosing and managing intestinal disorders and liver disease, offering personalized, compassionate care from a team of 12 professionals led by Medical Director Geeta Kutty and President Treta Purohit. With Epic software, they serve primarily US patients and emphasize a patient-centric approach. Key details: - Services: Gastroenterology and hepatology care - Location: San Jose, California - Contact: 408-872-9001 / 408-347-9001; contact@sjgi.com - Website metrics: ~14.7k monthly visits; low bounce (0.3%); ~2.9 pages/visit - Audience: Predominantly United States-based patients - Company type: Private medical practice with a focus on personalized treatment If you’re seeking GI/hepatic specialists in San Jose, this practice highlights experienced clinicians and a patient-focused approach.

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