Behavioral health urgent care (BHUC) - Behavioral Health Services
Psychiatry • San Jose, CA
Clinic Type
Psychiatry
Address
Central Wellness and Benefits Center Building J, 2221 Enborg Lane, San Jose, CA 95128
Phone
+1-408-885-7854
scc.agriculture@cep.sccgov.org
Opening Hours
Walk-in outpatient clinic; hours not specified; BHUC is a walk-in service; currently relocated to Central Wellness and Benefits Center Building at 2221 Enborg Lane, Building J, San Jose CA 95128
Emergency Care
Not a hospital; people having a medical emergency should go to the Emergency Room
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
What is Behavioral Health Urgent Care (BHUC)?
BHUC is a walk-in outpatient clinic for County of Santa Clara residents experiencing a behavioral health crisis, offering screening, assessment, crisis intervention, referral and short-term treatment for adults (teens assessed for safety).
Where is BHUC located now?
BHUC services are temporarily relocated to the Central Wellness and Benefits Center Building at 2221 Enborg Lane, Building J, San Jose CA 95128.
What services does BHUC provide?
Psychiatric evaluation, diagnosis, and treatment; phone consultation with licensed clinical staff; a safe environment; brief medication management up to 59 days; appropriate referrals to other resources; walk-in care for crisis.
Is BHUC a hospital and does it provide involuntary services?
BHUC is not a hospital and provides voluntary services.
What should I do in a medical emergency?
People having a medical emergency must go to the Emergency Room.
What additional supports does BHUC offer?
Community outreach and engagement; cultural and language services; therapy and case management; peer and parent support services; 24/7 assessment and crisis services; family support groups; education and employment support; transportation and housing assistance; help with benefits and payee services; access to substance abuse services.
How can I contact BHUC or get help now?
If you need us to contact you, provide an email address. In an emergency, call 911.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Santa Clara County Behavioral Health Services): 1.3/5 stars (14 reviews)
- Birdeye (San Jose Behavioral Health): 2.0/5 stars (317 reviews)
Patients praise
- Some staff members are perceived as helpful and friendly
- Bonding experiences with peers in inpatient settings
- Care perceived as beneficial by some for acute treatment
Common complaints
- Difficulties in scheduling appointments or reaching staff
- Perceived lack of effective crisis intervention or redirection without service
- Issues with medication management, including refill delays
- Challenges in accessing specialists and inconsistent quality of care
- Patients feeling treated with disrespect or like criminals
"Absolutely useless service full of employees whose only goal is to redirect you endlessly without actually offering service of any kind."
— Birdeye review"I've had a doctor 'punish me for being late by threatening to lower my medication (And eventually did!)... I'm waiting 4 days to get a prescription refilled and the doctor has disappeared!"
— Wanderlog review"This place is good for an acute treatment for issues faced. They gave decent care and I really enjoyed talking with the staff. They were super helpful."
— Birdeye reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Behavioral health urgent care (BHUC) | Behavioral Health Services | County of Santa Clara — May 17, 2026
- Behavioral Health Services | Santa Clara Family Health Plan — Feb 5, 2026
- DualConnect frequently asked questions | Santa Clara Family Health Plan — Dec 31, 2025
- Santa Clara County opens walk-in clinic for substance disorders - San José Spotlight — Sep 11, 2025
- Silicon Valley mental health crisis team at risk of losing funding - San José Spotlight — Apr 27, 2026
Information sourced from the clinic's website as of July 10, 2026.
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