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Clinic Type

Internal Medicine

Address

30400 Camino Capistrano, 2nd Floor, San Juan Capistrano, CA 92675

Phone

1-833-574-2273

Email

directoryupdate@kp.org

Opening Hours

Monday through Friday, 8:30 a.m. to 5 p.m.

Services Offered

  • Primary care
  • Internal medicine
  • Family medicine
  • Preventive care
  • Care for acute illnesses
  • Chronic disease management
  • Coordinated care
  • Personalized care

Insurance & Payment

Languages Spoken

FAQs

What services does the Primary Care Department offer?

A comprehensive range of quality care including preventive care, treatment for acute illnesses, and management of chronic conditions; coordinated, personalized care by doctors and care teams.

How do I schedule an appointment?

Advice (appointments/cancellations/messages/urgent and after hours advice)

What is the toll-free number to call for care now?

1-833-574-2273 (Toll free)

Where can I learn about interpreter services?

Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact.

What if I need a hard copy of the provider directory?

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m.

Who provides interpreter services (in-person, telephone, video)?

In-person, telephone, video, and alternative modes of communication are available. These may include bilingual providers, staff, and healthcare interpreters.

Where can I find more about language assistance?

Learn more about interpreter services.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.0/5.0 (72 reviews)
  • Yelp: 3.2/5.0 (64 reviews)

Patients praise

  • kind, efficient, and professional staff
  • competent physicians who listen to patient concerns
  • clean and well-maintained facility
  • generally short wait times for labs and appointments compared to larger facilities
  • effective coordination of care within the Kaiser Permanente system

Common complaints

  • occasional reports of long lines at reception
  • mixed experiences with pharmacy staff customer service
  • feeling rushed during some doctor appointments
  • isolated complaints regarding rude reception staff

"Dr. Alanis is so wonderful in taking time to listen to my questions and answering them. He is knowledgeable about what issues can benefit from referrals and what he can help with. I appreciate having him as my primary physician."

Birdeye / LocalityBiz / Loc8NearMe

"I do feel rushed a lot of the time with the doctors. But I can’t really blame them for that... The facility is clean and well maintained."

Unilocal

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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