Paloma Medical Group - healow - Health and Online Wellness
Sleep Medicine • San Juan Capistrano, CA
Clinic Type
Sleep Medicine
Address
Paloma Medical Group, 31671 Rancho Viejo Rd, Suite 101, San Juan Capistrano, CA 92675
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau: B- (1 complaint filed)
- Vitals: Various individual provider ratings ranging from ~3.7 to 4.8 out of 5 stars (Ratings for 14 individual providers listed)
Patients praise
- Professional and dedicated staff members
- Doctors who listen well and are compassionate
- Efficient rooming process and low wait times mentioned by some patients
- Helpful and respectful care, particularly for patients with language barriers
Common complaints
- Difficulty reaching doctors and staff for urgent needs or medication issues
- Concerns regarding office communication and follow-up on tests
- Issues related to the transition to concierge care models
- Failure to respond to complaints filed with the Better Business Bureau
"My mother has been trying to get in contact with Dr Chang for 4 days since her medication ran out... She's left 4 messages with the..."
— MapQuest user review"The doctor and her assistant is very polite, patient for understanding everything I talk . My ingles is limited but they make me felling respect and including."
— Zocdoc user review"Dr. Chang and his teams are great! Even though I arrived earlier than the appointment time, they don't keep me waiting."
— Paloma Medical Group website testimonialSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
More sleep medicine clinics in San Juan Capistrano
Paloma Medical Group in San Juan Capistrano, CA is an integrated medical practice specializing in primary care, pulmonary and sleep medicine, critical care, and related services. They operate 5 offices in Southern California (HQ at 30230 Rancho Viejo Rd, San Juan Capistrano) and offer telemedicine, internal medicine, hospice care, and sleep disorder treatment. The group employs about 29 staff and has a focus on respiratory and sleep-related care, including sleep medicine services. If you’re specifically seeking a Sleep Lab or sleep-related evaluation, Paloma provides sleep medicine among its services, with multiple San Juan Capistrano area locations for patient access. For appointments or details, contact info@palomamedical.com or call 949-443-4303.
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