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Clinic Type

Gastroenterology

Address

2500 Merced St San Leandro, CA 94577

Phone

510-454-4813

Email

Opening Hours

Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.

Emergency Care

In case of emergency, call 911 or Kaiser Permanente Medical Center emergency services

Services Offered

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • other interpreter services available (see below)

FAQs

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711(toll free). You can also call the Medical Board of California at 916-263-2382, or visit

This is general directory information; for specific practitioner details, contact Member Services or the Medical Board of California as noted.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.

Interpreter services are provided at no cost, 24/7 across all contact points. Various modalities available including in-person, telephone, and video.

Medi-Cal

Information provided; contact Medi-Cal Rx or Kaiser Permanente for related services.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades / CalHospitalCompare: 78% of patients reported doctors listened well and explained things well (hospital-wide) (N/A (aggregated hospital patient experience data))
  • Healthgrades: 3 out of 5 stars (for an individual GI provider)

Patients praise

  • Effective treatment and positive outcomes from procedures like cyst drainage and colonoscopies
  • Appreciation for thorough explanations and attentive manner from specific providers
  • Generally positive hospital-wide metrics for patient education and doctor communication

Common complaints

  • Reports of dismissive behavior or doctors not taking symptoms seriously
  • Concerns about communication, follow-ups, and prescription renewals
  • Frustration with bureaucracy and referral processes
  • Reports of short-staffed conditions impacting patient care

"Every staff member was friendly and sincerely concerned for my well-being and comfort from the very start of my visit. The red-carpet treatment is certainly a BIG deal to a patient prior to a colonoscopy procedure."

LocalityBiz review of Kaiser Permanente San Leandro Medical Center

"This provider was consistently late, rude, and kept appointments extremely brief. My symptoms were not taken seriously, and I was told there was nothing further..."

Healthgrades review of Kaiser Permanente San Leandro Medical Center

"He has not followed up with me as my other GIs did! He has failed to renew my prescription for [medication] now for 5 days!!!"

Healthgrades review of Dr. Justin Taylor, MD

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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