San Mateo Care Center - Sutter Health
Surgery • San Mateo, CA
About
Summary: Westside Urgent Care is a small health care facility under Sutter Health, headquartered in San Mateo, CA. It operates two offices in the United States: 100 S San Mateo Dr, San Mateo, CA 94401 (HQ) and 101 Adkisson Way, Taft, CA 93268. The organization is categorized within Hospitals and Health Care, with a minimal workforce (2 employees reported). If your query is specifically about “San Mateo Care Center - Sutter Health San Mateo,” this location corresponds to the Westside Urgent Care HQ site in San Mateo at 100 S San Mateo Dr. For more details or services, refer to the Sutter Health facility page linked in the entry.
Clinic Type
Surgery
Address
50 South San Mateo Drive, San Mateo, CA 94401
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
View Additional Hours
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 4.1 (65)
- Yelp: 19 reviews (rating not shown in snippet) (19)
- localitybiz.com: One ★★★★★ and one ★☆☆☆☆ example (no aggregate shown)
Patients praise
- Care teams and clinicians described as compassionate and professional
- Some reviews mention short waits and good staff/communication
- Long-term positive experiences reported on Apple Maps
Common complaints
- Reported unprofessional behavior by staff in at least one review
- Some complaints around administrative delays or billing difficulties (general Sutter Health feedback)
"“I have been a patient at this location for the past twenty years... I have never had a bad experience with any of the doctors...”"
— Apple Maps (Sutter Health in San Mateo, CA)"“...I find it highly unprofessional... to go into work intoxicated. Something should be done about this.”"
— localitybiz.com (San Mateo Care Center)"“Many users commend the professionalism... Others... acknowledge occasional reports of administrative delays or difficulties with billing processes...”"
— wheree.com (Sutter Health)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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