San Mateo, CA Urgent Care & Primary Care - Hillsdale Mall
Urgent Care • San Mateo, CA
Clinic Type
Urgent Care
Address
46 Hillsdale Mall, San Mateo, CA 94403
Phone
+1 (650) 292-0847
support@carbonhealth.com
Opening Hours
Every day 9:00 AM – 7:00 PM
Telehealth
Available
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the clinic hours?
Every day 9:00 AM – 7:00 PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UrgentCareMap: 4.3 stars (876 reviews)
- Yelp (via MapQuest): 2.0 stars (69 reviews)
Patients praise
- Professional and caring medical staff and providers reported by some patients
- Clean and modern clinic environment
- Efficient and seamless experience when booked via the app during less busy times
- Prompt care reported for some urgent medical situations
Common complaints
- Disorganized clinic operations including issues with walk-in scheduling and confusion over availability
- Unprofessional or unfriendly front desk staff behavior
- Administrative errors such as failure to send prescriptions to pharmacies or incorrect dosage instructions
- Perceived rushed medical care and inadequate follow-through from providers
"Urgent care experience felt rushed, the doctor came in for at most 5 mins and all answers felt like guesses... The clinic operations feel disorganized too."
— LocalityBiz user review"I've been here twice, once when it was pretty empty and it was a seamless experience and everyone was very kind & helpful. the second time it was..."
— MapQuest user review (Yelp data)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Carbon Health Urgent Care - San Mateo - Zocdoc — May 31, 2026
- Carbon Health Urgent & Primary Care San Mateo - Hillsdale Mall - Atly — Apr 6, 2026
- Urgent Care in San Mateo, CA — Walk-in Clinics & Hours |… — Apr 27, 2026
- TOP 10 BEST Walk in Medical Clinic in San Mateo, CA - Yelp — Feb 3, 2026
- After Hour Pediatrics, Urgent Care Clinic - Kids Only — Jan 7, 2024
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in San Mateo
Summary: Westside Urgent Care is part of Sutter Health, with its listed location at 100 S San Mateo Dr, San Mateo, CA 94401 (HQ) and a second office at 101 Adkisson Way, Taft, CA 93268. The organization is categorized under Hospitals and Health Care, headquartered in San Mateo, California. It appears as a facility within Sutter Health’s PamF find-location network. If you’re looking for urgent care services near 100 S San Mateo Dr, this is the San Mateo location associated with Westside Urgent Care.
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