San Rafael Primary Care - A UCSF Health Clinic
Family Medicine • San Rafael, CA
Clinic Type
Family Medicine
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: negative
- Yelp / MapQuest: 3.0/5.0 (on Yelp aggregate) (29 reviews (aggregated on MapQuest/Yelp platform))
Patients praise
- Some patients appreciate the efficiency of staff in specific circumstances
- Occasional praise for individual physicians regarding service quality
Common complaints
- Difficulties reaching the office or staff via telephone
- Issues with billing practices, specifically high charges for brief visits
- Lack of responsiveness to patient follow-up calls and medication requests
- Staff perceived as ineffectual or unhelpful
- Inaccurate or exaggerated documentation of visit times in medical records
"I was charged $575 for an appt that lasted 2 minutes, no exaggeration, even though the billing statement I received said it was a 30-45 minute visit. ... I won’t recommend your facility."
— Online patient review (via usa.haogiayensao.com)"This office is the worst. the staff is ineffectual, trying to get anyone on the telephone is a joke. Just tried calling the office to get antibiotics for my father who is in his 90's. I waited on..."
— Yelp review (via MapQuest)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- MarinHealth Medical Network Primary Care Provider Availability — Jun 29, 2026
- Marinhealth Primary Care A UCSF Health Clinic, Novato, CA — Apr 14, 2026
- Dr. Denise Yun, MD, Internist | Larkspur, CA | WebMD — Nov 4, 2025
- Nurse Practitioner (NP), Primary Care (San Rafael), Part time, Days — May 14, 2026
- MarinHealth Internal Medicine | A UCSF Health Clinic - Yelp — Jul 1, 2026
Information sourced from the clinic's website as of July 10, 2026.
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