Downtown San Rafael Clinic | Primary Health Care
Family Planning • San Rafael, CA
Clinic Type
Family Planning
Address
999 Third Street, Suite A, San Rafael, CA
Phone
415-448-1500
gifts@marinclinics.org
Opening Hours
Medical Clinic Hours - Monday, Tuesday, Thursday, and Friday 1st and 3rd Wednesdays: 8:00am–5:00pm; 2nd, 4th, and 5th Wednesdays: 9:00am–5:00pm; Closed Daily from 12:00pm–1:00pm; Saturday-Sunday: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 3.4 out of 5 stars (71 reviews)
Patients praise
- Compassionate and comprehensive community-focused care
- Wide range of services including primary, behavioral, and specialty care
- Convenient location on Vivalon campus for specific patient populations
Common complaints
- Significant difficulty reaching staff by phone and long wait times
- Frustration with appointment scheduling processes
- Complaints regarding high staff turnover
- Perceived lack of personalized care or medical follow-up
"Calling to get an appointment is grueling and oftentimes wait for a minimum of 40 minutes and the max I have waiting was 1 hour and 45 minutes!"
— Birdeye user review"The people on the phone will not help you in any situation, they have no training and no heart."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Now Open: Medi-Cal Covered Therapy in San Rafael for Mind, Body, and Spirit — Jul 13, 2025
- A medical setting where everyone knows your name - Kaiser Permanente Look insideKP Northern California — Nov 11, 2025
- Expanding Mental-Health Access in Marin: A Community Priority – Marin County Visitor — May 9, 2026
- San Rafael medical office building sold for $9 million — Mar 4, 2026
- Kaiser Permanente Plans Nurse Layoffs — Jul 22, 2025
Information sourced from the clinic's website as of July 10, 2026.
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