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About

Behavioral Health & Recovery Services (BHRS) is Marin County’s division within the Health and Human Services department that focuses on behavioral health services. The summary notes that BHRS operates under Marin Health & Human Services, with leadership such as Michelle Nobori listed as BHRS Operations Director. The organization has a presence in San Rafael, CA (headquartered there), and activities include events like ribbon-cuttings for recovery initiatives (e.g., Rising Recovery Center). If you’re seeking BHRS San Rafael contact points or services, the HQ location is in San Rafael, 94903, with related leadership and operational roles referenced.

Clinic Type

Mental Health

Address

20 N San Pedro Rd, San Rafael, California 94903, US

Phone

415-473-6769

Email

BPEZnvy@uuf.tbi

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Todd Schirmer, PhD — Behavioral Health & Recovery Services (BHRS) Director

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD doctor profile (San Rafael, CA): No rating / no reviews shown ("Be the first to leave a review") (0 shown)
  • Yahoo local listing: Not provided in the search snippet (Not provided in the search snippet)

Patients praise

  • Client perception survey responses indicating improvements such as better handling of daily life and support in crisis
  • Grievance process and patient rights advocacy options intended to address dissatisfaction
  • Program materials encourage discussion of concerns with providers and filing grievances/appeals without discrimination

Common complaints

  • Public complaints/concerns about the BHRS Access Line not being answered by a live person and calls going to voicemail (reported by a Grand Jury)
  • Challenges for individuals/families to understand and navigate the website to access information/referrals

"“Calls for behavioral and mental health services are not consistently answered by a live person... calls going into voicemail.”"

Marin’s Behavioral Health Services (Grand Jury/meeting notes)

"“As a result of the services my child and/or family received, my child is better at handling daily life.”"

2022 BHRS Client Perception Survey Comparative Analysis

"“You are encouraged (but not required) to discuss issues about your services with your provider... If you remain dissatisfied... you have the right to file a grievance.”"

Grievance Brochure | Marin BHRS

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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