Behavioral Health and Recovery Services (BHRS)
Mental Health • San Rafael, CA
About
Behavioral Health & Recovery Services (BHRS) is Marin County’s division within the Health and Human Services department that focuses on behavioral health services. The summary notes that BHRS operates under Marin Health & Human Services, with leadership such as Michelle Nobori listed as BHRS Operations Director. The organization has a presence in San Rafael, CA (headquartered there), and activities include events like ribbon-cuttings for recovery initiatives (e.g., Rising Recovery Center). If you’re seeking BHRS San Rafael contact points or services, the HQ location is in San Rafael, 94903, with related leadership and operational roles referenced.
Clinic Type
Mental Health
Address
20 N San Pedro Rd, San Rafael, California 94903, US
Phone
415-473-6769
BPEZnvy@uuf.tbi
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- WebMD doctor profile (San Rafael, CA): No rating / no reviews shown ("Be the first to leave a review") (0 shown)
- Yahoo local listing: Not provided in the search snippet (Not provided in the search snippet)
Patients praise
- Client perception survey responses indicating improvements such as better handling of daily life and support in crisis
- Grievance process and patient rights advocacy options intended to address dissatisfaction
- Program materials encourage discussion of concerns with providers and filing grievances/appeals without discrimination
Common complaints
- Public complaints/concerns about the BHRS Access Line not being answered by a live person and calls going to voicemail (reported by a Grand Jury)
- Challenges for individuals/families to understand and navigate the website to access information/referrals
"“Calls for behavioral and mental health services are not consistently answered by a live person... calls going into voicemail.”"
— Marin’s Behavioral Health Services (Grand Jury/meeting notes)"“As a result of the services my child and/or family received, my child is better at handling daily life.”"
— 2022 BHRS Client Perception Survey Comparative Analysis"“You are encouraged (but not required) to discuss issues about your services with your provider... If you remain dissatisfied... you have the right to file a grievance.”"
— Grievance Brochure | Marin BHRSSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- City of San Rafael and County of Marin Announce New Interim Shelter Site at 350 Merrydale - San Rafael — Oct 15, 2025
- Rising Recovery Center Delivers Critical Public Health Infrastructure - DLR Group — May 19, 2026
- Draft BHSA 3-Yr Integrated Plan coming out soon | Behavioral Health & Recovery Services Blog — Jan 23, 2026
- Expanding Mental-Health Access in Marin: A Community Priority – Marin County Visitor — May 9, 2026
- For $3.8M San Mateo County Supervisors Contract with Telecare for State Mandated Crisis Hotline and Mobile Crisis Response Team (MCRT) Dispatch Services ~ But Will it Reach the Coastside? - COASTSIDE BUZZ — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in San Rafael
Marin Community Clinics offers integrated behavioral health and psychiatric services in San Rafael as part of its patient-centered care network. Key features include: - Behavioral Health & Psychiatry as in-house services - Coordination with primary care and other specialties (e.g., pediatrics, obstetrics, dentistry, radiology) - Access through Marin Community Clinics locations (San Rafael and nearby hubs) - A nonprofit organization focused on comprehensive, accessible health care for both pediatric and adult patients - Leadership and clinical program management to support behavioral health services If you’re seeking psychiatric evaluation, therapy, medication management, or integrated care with your primary physician, Marin Community Clinics provides in-house behavioral health professionals and a patient-centered approach. For specific appointment availability, providers, and insurance, contact the clinic directly or visit their site.
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