Teladoc Health | Virtual Care, Telehealth & Expert Medical Support
Telehealth Services • San Simeon, CA
About
Teladoc Health is a global leader in virtual care and telehealth, offering a single-platform solution that spans primary care, mental health, chronic condition management, and other medical services. The company partners with employers, health plans, hospitals, and providers to deliver and coordinate care via technology, enabling 24/7 access to board-certified doctors, talk therapy, diagnosis and medication support, weight management, and healthy living programs. Headquartered in New York, Teladoc Health operates in 57 countries and serves as a public company (ticker TDOC).
Clinic Type
Telehealth Services
Address
155 E 44th St, Suite 1700, New York, NY 10017, US
Phone
18008352362
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): 4.25/5 (average of 2,026 reviews) (2,026 reviews)
- ComplaintsBoard: 1.0/5 (137 complaints)
Patients praise
- Convenience for quick, non-emergency care when unable to visit a primary physician
- Speed of service (e.g., receiving callbacks and prescriptions quickly)
- Positive interactions with some providers who were attentive and helpful
- Helpful for medication refills or minor symptoms like UTIs
Common complaints
- Difficulties in securing refunds for unsuccessful consultations
- Perceived lack of professionalism or brief, rushed interactions with some providers
- Technical issues with appointment connections (e.g., missed calls or canceled appointments due to connection issues)
- Some users feel the service is a "scam" when providers cannot address their specific medical issue but still charge a fee
- Challenges with customer support resolution processes
"The provider was very kind and really listened to my concerns. I was having trouble getting a medication refill and feeling anxious about the situation, and she helped resolve it quickly... I felt heard and supported during the appointment."
— Better Business Bureau (BBB) Customer Review"I feel completely scammed by Teladoc. I scheduled a visit and clearly stated my concern was a swollen lymph node. When the doctor called, the consultation lasted no more than 2 minutes... I was billed $54 just to be told to see a doctor — something I already knew."
— ConsumerAffairs ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Teladoc Health Launches Enhanced 24/7 Care Service — Jan 12, 2026
- Teladoc Health Expands Access to Care Through Walmart’s Better Care Services — May 28, 2026
- Teladoc Health Launches Fully Integrated Whole-Person Care Experience with New App — Aug 1, 2025
- Why states are turning to virtual care to transform rural health — Dec 12, 2025
- Teladoc Health Launches Enhanced 24/7 Care Service — Jan 12, 2026
Information sourced from the clinic's website as of July 10, 2026.
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