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Family Health Services, LLC is a nonprofit Federally Qualified Health Center serving Erie and Huron Counties (Sandusky and Norwalk, Ohio). They provide comprehensive, affordable care across primary care, behavioral health, dental, and nutrition services, including nutrition/wellness support, for patients of all ages and backgrounds. They aim to offer medical services to all regardless of ability to pay and operate multiple offices in Sandusky and Norwalk, with their HQ in Sandusky. Recent updates note ongoing growth, including a Downtown Sandusky Medical Center & Pharmacy and a new pharmacy opening, plus career opportunities in nutrition (e.g., Registered Dietitian). If you’re seeking Nutrition & Wellness services at their Sandusky or Norwalk locations, they offer nutrition counseling as part of their integrated primary care.

Clinic Type

Nutrition Counseling

Address

149 E Water St, Sandusky, Ohio 44870, US

Phone

+14195022800

Email

Fhs.it@familyhs.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Nutrition & Wellness Services
  • Registered Dietitian consultations
  • Nutrition education
  • Meal planning
  • Lab result review/interpretation
  • Food labels education
  • Sliding Fee Scale for uninsured/underinsured

Team

  • Kendall Kasper, MPH, RD, LD — Nutrition & Wellness Programs Director

Insurance & Payment

  • All insurance plans are accepted by Family Health Services; not all providers may cover visits with a Registered Dietitian. Medicare may cover diabetes or stage 3- or 5-chronic kidney disease; Medicaid plans cover most health diagnoses; private insurances vary by carrier.
  • Typical coverage varies by insurer and plan; Family Health Services offers a Sliding Fee Scale for insurances that do not cover visits with a Registered Dietitian.

Many insurance providers pay for RD visits; Family Health Services accepts all insurance plans but coverage varies by provider. Sliding Fee Scale available for insurances that do not cover visits.

Credit/debit, Insurance, Sliding fee scale

Languages Spoken

FAQs

What does a Registered Dietitian do?

Uses evidence-based science to provide accurate information, delivers education, and develops personalized health plans.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • LocalityBiz/Online reviews for Family Health Services in Norwalk: 1/5 stars (Multiple reviews found (e.g., individual negative ratings))

Patients praise

  • Provision of comprehensive, personalized nutrition care
  • Availability of a Food is Medicine program to help manage chronic conditions
  • Accessible services at a Federally Qualified Health Center with sliding scale fees for those without insurance

Common complaints

  • Unresponsive staff and difficulty reaching the office by phone
  • Delays and errors in medication management and pharmacy communication
  • Unreliable scheduling and instances of missed appointments without notification
  • Lack of coordination regarding medical record transfers

"I have been a patient at this clinic for years and honestly put, it has gone downhill tremendously. The communication from the staff to patients is absolutely terrible."

LocalityBiz review for Family Health Services in Norwalk

"Have to go more than a week without my medication because they said they've sent information to my pharmacy but my pharmacy has not gotten anything from them."

LocalityBiz review for Family Health Services in Norwalk

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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