Our Sandy Urgent Care Center in UT
Urgent Care • Sandy, UT
Clinic Type
Urgent Care
Address
385 W 9000 S, Sandy, UT 84070
Phone
801.562.5200
privacyoffice@concentra.com
Opening Hours
Unavailable (center page notes telemedicine available; center listed as closed in-person)
Telehealth
Available (Concentra Telemed)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Refer to the Insurances Accepted page for details
Cashless (cashless at location), Payment in full due at time of visit, Cashless at center (payment in full due at time of visit)
Languages Spoken
—
FAQs
Is this center open for walk-ins?
Walk-in clinic indicated; however, center note states this center is closed but centralized telemedicine is available.
What should I bring to my visit?
Photo ID, Proof of insurance, Medical history information, List of current prescriptions
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Intermountain Health Alta View InstaCare): 4.3 stars out of 5 (919 reviews)
- Concentra Urgent Care - Sandy: 4.3 stars out of 5 (636 reviews)
- Intermountain Health South Sandy Clinic: 4.7 stars out of 5 (524 reviews)
Patients praise
- Quick or convenient initial service for some patients
- Helpful nursing or medical staff during certain visits
- Professional providers in specific instances
Common complaints
- Long wait times for both walk-ins and appointments
- Billing issues, including lack of transparency, unexpected costs, and insurance processing errors
- Unprofessional or rude staff behavior, including perceived dismissiveness and lack of courtesy
- Frustration with communication, such as lost appointments or lack of follow-up
- Concerns about quality of care and perceived prioritization of profit over patients
"Had a very uncomfortable experience at this InstaCare... the two receptionists were talking loudly about politics... A young man came up to check if they had called his girlfriend’s name and the receptionist snapped at him."
— Birdeye review of Intermountain Health Alta View InstaCare"Save yourself the hassle of disappointment... this place is so unkind, I made an appointment... they had no record of the appointment for me and to top it all off they put me in the system but no appointment so they knew they messed up and didn't even try to fix it."
— LocalityBiz review of Medallus Urgent Care Sandy"I went there Friday as a walk-in for a DOT physical and actually asked for a refund and left to go to a different clinic... the staff here is very arrogant, unfriendly and negative towards their patients."
— LocalityBiz review of Concentra Urgent Care SandySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Jamie N. Treseder, MD - Emergency Medicine Physician in Sandy, UT — May 14, 2026
- John B. Morris, MD - Sandy, UT - Internal Medicine — Apr 16, 2026
- New 56-Bed Behavioral Health Center Expands Access to Care in Sandy - Utah Hospital Association — May 22, 2026
- Intermountain Health shares summer safety advice: When to visit the Emergency Department vs. Urgent Care — Jul 9, 2026
- Laurie M. Centeno - Physician Assistant in Spanish Fork, UT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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