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Clinic Type

Wound Care

Address

Craig H. Neilsen Rehabilitation Hospital, First Floor

Phone

801-581-2267

Email

patientbilling@hsc.utah.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency department at Craig H. Neilsen Rehabilitation Hospital

Services Offered

  • Wound care management
  • Physical therapy
  • Lymphedema therapy
  • Wound care treatments (negative pressure wound therapy, total contact casting)
  • referrals from primary care providers

Technology & Equipment

  • negative pressure wound therapy (wound vac)
  • total contact casting

Insurance & Payment

Languages Spoken

  • English

FAQs

Does the clinic treat burns?

No; the clinic does not treat burns and will refer to Burn Center if needed.

What is the length of the first appointment?

90 minutes.

How long are follow-up appointments?

Follow-up appointments will vary between 30 to 90 minutes, depending on what’s needed to take the best care of you. The frequency of your visits will vary; typically we see patients once or twice each week to manage their wounds.

How long is the first appointment?

Your first appointment will be 90 minutes long so we can thoroughly review your health history and determine the best course of care to heal your wound.

How to prepare for your appointment?

Please arrive 10-15 minutes before your scheduled appointment time. If you haven’t enrolled in MyChart (the secure patient portal) before your visit, we will help you sign up when you arrive. Bring loose-fitting clothing that allows access to the wound, etc.

How to make an appointment?

You will need a referral from your primary care provider or another provider to be seen by one of our clinic specialists. Once your referral is approved, our staff will call you and schedule you in the first available slot. It takes about three business days to process the referral before we call you. If you have to cancel an appointment, notify us at least 24 hours before your visit.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Primary Children's Hospital Wound Care): 5.0/5.0 (15)

Patients praise

  • Compassionate and professional nursing staff
  • Effective treatment plans for complex, non-healing wounds
  • Patient education and support for home wound management
  • Convenience of mobile/in-home care options in the Sandy/Salt Lake area

Common complaints

  • Reports of frustration regarding appointment cancellations and management at some hospital-based clinics
  • Historical legal issues regarding workplace culture at one local wound care center (not patient-care related)

"The nurse at the Wound Center was very helpful, patient and encouraged me to learn before we went back home. And everyone else at The Wound Center were so nice and polite."

Birdeye Review

"They kept trying different things to heal the wound, but nothing was helping... [at the wound care clinic] if you do what I tell you, we will get you healed... In just a short amount of time, Janet began to heal."

MountainStar Healthcare Patient Story

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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