Behavioral Health Services | Orange County California
Mental Health • Santa Ana, CA • Since 2012
About
Summary: The Orange County Health Care Agency (HCA) is a Santa Ana-based government agency serving Orange County, California. It focuses on protecting and promoting community health through preventive public health services and coordination with public and private partners. Key areas include behavioral health services, mental health care, addiction services, communicable disease control, public health clinics, environmental health, and emergency medical services. The agency emphasizes planning for growing, diverse populations and supports both individual services and population health. Notable leadership related to Behavioral Health includes the Director of Behavioral Health and related service chiefs. For behavioral health inquiries, the HCA provides resources and programs via its Public Health Services and Behavioral Health divisions and has engaged in community outreach and events (e.g., workshops for families, students, and educators).
Clinic Type
Mental Health
Address
405 W 5TH ST, Santa Ana, California 92701, US
Phone
+1-855-886-5400
plancheck@ochca.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is the mission of Behavioral Health Services?
Our mission is to prevent substance abuse and/or mental health crisis; when signs are present, to intervene early and appropriately; and when assessments indicate that treatment is required, to provide the right type of treatment, at the right place, by the right person / programs to help individuals achieve and maintain the highest quality of health and wellness.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Recovery.com: 3.9/5 stars (34 reviews (Anaheim location))
Patients praise
- Positive outcomes in individual therapy programs
- Appreciation for compassionate and skilled clinical staff at private facilities
- Supportive and safe environments in residential settings
- Helpful role of counseling in personal recovery journeys
Common complaints
- Dissatisfaction with intake and crisis assessment procedures
- Difficulty with appointment scheduling and communication reminders
- Concerns regarding billing practices and insurance coverage transparency
- Perceived lack of advocacy for clients with chronic mental health issues
"A nurse came out to do an assessment and she was incompetent when it came to crisis interventions... She was patronizing when I was clearly getting anxious... This facility needs to provide better training to their healthcare professionals."
— LocalityBiz review"Their staff is second to none, the care is absolutely extraordinary, and the accommodations were wonderful. Felt safe, secure, and seen throughout my treatment."
— Alter Behavioral Health website testimonialSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- ‘Do You Want Help?’: Inside Orange County’s Bet on Voluntary Mental Health Care | KQED — Jul 17, 2025
- Be Well Set to Open $118M Campus - Orange County Business Journal — Feb 9, 2026
- OC accuses mental health partner of squandering $60 million in public funds | LAist — Mar 11, 2026
- Gov. Gavin Newsom’s Flagship Mental Health Court Is Failing in Orange County — Jul 21, 2025
Information sourced from the clinic's website as of July 10, 2026.
More mental health clinics in Santa Ana
CalOptima provides publicly funded health insurance and integrated care for low-income residents in Orange County, including Santa Ana. The organization administers plans for adults, children, seniors, and people with disabilities, with a focus on whole-person care and care coordination. Key roles include medical and behavioral health leadership, and services span behavioral health integration, community health programs, and Covered California plans. CalOptima operates from its Orange County headquarters and serves a large member base through multiple local offices. If you’re seeking Behavioral Health Services specifically in Santa Ana, CalOptima can connect eligible members to behavioral health care providers, care coordination, and member liaison support within the CalOptima network. For detailed Santa Ana behavioral health offerings, contact CalOptima Member Services or visit their website to locate in-network behavioral health providers and program options.
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