Behavioral Health Services | Orange County California
Psychiatry • Santa Ana, CA • Since 2012
About
Summary: The Orange County Health Care Agency (HCA) is a Santa Ana-based government agency serving Orange County, California. It focuses on protecting and promoting community health through preventive public health services and coordination with public and private partners. Key areas include behavioral health services, mental health care, addiction services, communicable disease control, public health clinics, environmental health, and emergency medical services. The agency emphasizes planning for growing, diverse populations and supports both individual services and population health. Notable leadership related to Behavioral Health includes the Director of Behavioral Health and related service chiefs. For behavioral health inquiries, the HCA provides resources and programs via its Public Health Services and Behavioral Health divisions and has engaged in community outreach and events (e.g., workshops for families, students, and educators).
Clinic Type
Psychiatry
Address
405 W 5TH ST, Santa Ana, California 92701, US
Phone
+1-855-886-5400
plancheck@ochca.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Wavecrest Behavioral Health: 4.9/5 stars (61 reviews)
- Sensible Care: 3.2/5 stars (58 reviews)
- La Vida Counseling Center: 4.2/5 stars (15 reviews)
- Santa Ana Comprehensive Treatment Center: 2.4/5 stars (10 reviews)
Patients praise
- Compassionate and dedicated counselors or therapy staff
- Effective, life-changing, or recovery-oriented treatment programs
- Helpful and professional support with administrative/filing tasks
- Clean facilities and convenient access for some locations
- Comprehensive approach including individual, group, and integrated care
Common complaints
- Long wait times and slow service
- Perceived lack of professional, caring, or attentive staff
- Concerns regarding poor communication and high employee turnover rates
- Frustration with facility maintenance and aesthetics
- Inadequate assistance with navigation or patient rights information
"The compassion and genuine sincerity I'd the counselors was a strength of the facility. ... The staff are really good people but it looks like the company takes very little pride in how the facility looks."
— Best-rehabs (Phoenix House)"One man was yelling for a bus pass. Slow as molasses. i waited 1.5 hours after my appt time.. are you understaffed, underfunded, or careless?"
— Yelp (Behavioral Health Care - County of Orange)"The WORST at communication which now makes sense as to why they have a very high constant turn-over rate with therapists and other employees."
— Birdeye (Sensible Care)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- ‘Do You Want Help?’: Inside Orange County’s Bet on Voluntary Mental Health Care | KQED — Jul 17, 2025
- Be Well Set to Open $118M Campus - Orange County Business Journal — Feb 9, 2026
- OC accuses mental health partner of squandering $60 million in public funds | LAist — Mar 11, 2026
- Gov. Gavin Newsom’s Flagship Mental Health Court Is Failing in Orange County — Jul 21, 2025
Information sourced from the clinic's website as of July 10, 2026.
More psychiatry clinics in Santa Ana
Pacific Neuropsychiatric Specialists (PNS) is a leading mental health practice in Orange County with 12 U.S. locations, including Santa Ana and Irvine (HQ in Irvine). They provide comprehensive psychiatric and behavioral health services—adult and adolescent psychiatry, ADD/ADHD, depression, anxiety, psychotherapy, medication management, and substance use treatment—along with diagnostic testing and telehealth. The organization emphasizes personalized, compassionate care and employs a range of roles from psychiatrists to patient care coordinators. Notable OC locations include 19782 MacArthur Blvd, Irvine (HQ) and 999 N Tustin Ave, Santa Ana.
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