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About

Santa Barbara Primary & Specialty Care is a UCLA Health clinic in Santa Barbara, California, offering internal medicine, family medicine, and rheumatology services. The clinic provides in-person and online video visits with primary care doctors and specialists, along with personalized treatment plans and preventive care for managing chronic conditions.

Clinic Type

Internal Medicine

Address

Santa Barbara Primary & Specialty Care, UCLA Health

Phone

805-564-3233

Email

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Opening Hours

8:00 am - 5:00 pm

Services Offered

  • Internal Medicine
  • Family Medicine
  • Rheumatology

Team

  • Melody R. Fulton, DO — Physician
  • Shirin Moftakhar, MD — Physician
  • Sonal V. Phatak, MD — Physician
  • Douglas L. Wilson — Physician
  • Pamela W. Yao, DO — Physician

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3 out of 5 stars (9 reviews)
  • Apple Maps/Yelp aggregate: 3.0 out of 5 stars (8 reviews (via Yelp))

Patients praise

  • Professional and friendly staff
  • Clean and well-maintained facilities
  • Some providers are described as thorough, caring, and thoughtful
  • Effective use of online appointment scheduling tools

Common complaints

  • High cost of care and billing concerns
  • Difficulties with prescription fulfillment processes
  • Perceived lack of attentiveness, preparation, or care coordination from some providers
  • Confusion or issues regarding insurance acceptance policies (e.g., Medi-Cal/CenCal)

"UCLA Health Santa Barbara Primary & Specialty Care has a 3.3 star rating with 9 reviews. ... we have found subsequent visits to be just as expensive for very simple and routine care."

— Birdeye

"I’m honestly surprised by some of the other reviews. In my experience [Dr. Moftakhar] asks smart questions, [and takes the time] to walk through options in a balanced way. I never feel rushed."

— Healthgrades

"Getting a prescription filled through this office is always a total shit show. Using the UCLA MyChart app they send you vague messages and you go back-and-forth for days."

— MapQuest/User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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