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About

ENT Associates of Santa Barbara is a small ENT and audiology practice based in Santa Barbara, CA, with two office locations in the area. The practice emphasizes personalized ENT and audiology care and strong patient relationships. Key details: - Locations: Santa Barbara, CA (two offices) - Contact: main phone numbers (805) 967-7896 and (805) 964-6926 - Team: 3 employees; Lead Medical Assistant Hannah Delvalle - Services: ENT and audiology-focused care (personalized patient relationships) - Website: entsb.com - Industry codes: SIC 80/801; NAICS 62/621 - Web presence: around 4,333 monthly visits; high US-traffic, low bounce rate If you’re seeking ENT or audiology services in Santa Barbara, this practice offers localized care with a small, relationship-driven team.

Clinic Type

Otolaryngology (ENT) (multi-location group)

Address

Santa Barbara: 5333 Hollister Ave, Suite 155, Santa Barbara, CA 93111; Solvang: 2028 Village Ln, Suite 101, Solvang, CA 93463

Phone

+1-805-967-7896

Email

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Opening Hours

Mon-Fri: 8:00am – 5:00pm

Emergency Care

For a medical emergency, call 911

Services Offered

  • Otolaryngology (ENT)
  • Audiology
  • Hearing Loss & Hearing Aids
  • ENT treatment (ears, nose and throat)
  • Pre/post-operative information
  • Surgery information

Team

  • John D. McCaffery, (likely Audiologist) — Bio
  • Jaime Robinett — Bio
  • Alexis Yabsley, PA-C — Bio
  • Ann Burre — Bio
  • Kathleen Parker, AuD — Bio
  • Karlee Shuldberg — Student Doctor of Audiology
  • Lauren Hawkes — Student Doctor of Audiology
  • Mandy Pimentel — Student Doctor of Audiology

Insurance & Payment

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Languages Spoken

  • English

FAQs

What are the hours for Santa Barbara location?

Mon-Fri: 8:00am – 5:00pm.

What are the hours for Solvang location?

Every first and third Friday of the month: 8:00am – 12:00pm.

How can I request an appointment?

You can request an appointment via the website form or contact by phone.

How can I contact ENT Associates of Santa Barbara?

Call the main number listed: (805) 967-7896, or use the contact form on the website.

Do you offer audiology services?

Yes, audiology services are provided (audiologist pages and services on site).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Better Business Bureau: A+ rating (BBB)
  • Yelp: Variable/Mixed (based on 25 reviews) (25 reviews)

Patients praise

  • Highly regarded clinical expertise, particularly from Dr. McCaffrey
  • Compassionate and thorough bedside manner by providers (Dr. McCaffrey and Jamie Monroe, PA-C)
  • Effective treatment plans and surgical skill
  • Good follow-up care and clear communication of procedures
  • Efficient office operations for many patients

Common complaints

  • Difficulties or long wait times for new patient appointments
  • Reports of unfriendly, unhelpful, or dismissive front desk staff
  • Concerns regarding being seen by a physician assistant rather than the physician expected
  • Complaints about administrative processes and unnecessary charges

"Dr.McCaffrey is patient and caring. And solves all problems easily. Jamie his assistant is excellent and together they make a marvelous team. The office runs like a clock, all seem happy and treat patients with respect."

— LocalityBiz User Review

"This guy sucks. His office staff are difficult. It took months to get in as a new patient, he made me consult with other professionals to get their opinion..."

— Yelp User Review

"Would not recommend. The front desk is not friendly and its pretty clear that they dont want to be there and they dont really care about your problem(s). Pretty shitty experience..."

— Beautihost User Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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