Santa Clara Family Health Plan: Home
Family Medicine • Santa Clara, CA • Since 1997
About
Santa Clara Family Health Plan (SCFHP) is a government-affiliated, private health insurer serving Santa Clara County since 1997. Headquartered in San Jose, SCFHP partners with providers to deliver Medi-Cal and Cal MediConnect (Medicare-Medicaid) plans, aiming to improve access to high-quality, affordable healthcare for residents who lack it. The organization serves over 245,000 county residents and employs about 198 staff. Key details: industry – Insurance; type – Government Agency; headquarters – San Jose, CA; contact emails and multiple phone numbers available on their site.
Clinic Type
Family Medicine
Address
6201 San Ignacio Ave, San Jose, California 95119, US
Phone
+14083762000
CallCenterManagement@scfhp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Top Rated Local: 3.7 out of 5 average rating (based on 16 reviews) (16 reviews)
- Yelp: 2.0 out of 5 stars (32 reviews)
- NCQA Health Insurance Plan Ratings: 1.5 out of 5 stars (historical rating) (N/A)
Patients praise
- Helpfulness of some customer service representatives
- Quick resolution of specific issues in certain cases
- Accessibility of some covered services such as In-Home Supportive Services
Common complaints
- Difficulties with customer service interactions and staff professionalism
- Challenges with the grievance and authorization process
- Overall dissatisfaction reported by some members regarding accessibility and care coordination
- Low historical performance ratings on specific metrics such as timely access to care
"Great coverage and fast authorization. They have also been understanding and helped me when a doctor's office had been very rude to me."
— Yelp Review"I admit that SCFHP can leave you feeling frustrated at times, but there have been situations in which they fixed the problem pretty fast."
— Yelp Review"I call this health plan for provider issues this week and last week. Operators answered the phone and indirectly calling me stupid and insulted me."
— Apple Maps ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Santa Clara Family Health Plan partners with community-based organizations to support access to health coverage — Nov 24, 2025
- Santa Clara Family Health Plan opens new Community Resource Center in Gilroy — Jan 30, 2026
- Santa Clara Family Health Plan earns elevated rating from NCQA — Oct 29, 2025
- Santa Clara Family Health Plan begins construction on its newest Community Resource Center in South Santa Clara County — Aug 1, 2025
- Family Health Plan helps locals keep Medi-Cal coverage | Morgan Hill Times | Morgan Hill, San Martin, CA — Dec 5, 2025
Information sourced from the clinic's website as of July 10, 2026.
More family medicine clinics in Santa Clara
Summary: The page describes Family Medicine Associates of San Jose, Inc., a medical practice offering full-spectrum primary care in the South Bay since 1977. It is part of Stanford Health Care and provides services across all ages, with a focus on family medicine, prevention, diagnosis, and treatment. Key contact options include multiple local phone numbers and the guest services email. The practice emphasizes a long-standing presence in San Jose, with a mobile app as a listed technology feature. If you’re looking for Stanford-affiliated primary care in Santa Clara, this page confirms an affiliated Stanford healthcare network presence in San Jose, with primary care services for all ages. For Santa Clara-specific clinics, you may want to search the Stanford Health Care primary care page or contact guestservices@stanfordhealthcare.org for nearest locations and scheduling.
Comparing your options?
See other family medicine clinics in Santa Clara, or search the full directory by insurance, ratings, and more.

