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About

Summary: Santa Clara Valley Medical Center (SCVMC) is a 731-bed, government-run teaching hospital in San Jose, part of the Santa Clara Valley Healthcare system. It offers comprehensive emergency and trauma care (adult and pediatric), a regional high-risk Neonatal ICU, an ACS-verified Burn Center, a Primary Stroke Center, and a CARF-accredited Rehabilitation Center, along with various specialties including orthopedics. SCVMC is part of the County of Santa Clara Health System, which also includes O’Connor Hospital, Regional Medical Center, St. Louise Regional Hospital, and a network of clinics. The center emphasizes safety-net services for the community and operates under a consolidated license with the California Department of Public Health.

Clinic Type

Orthopaedics

Address

751 S. Bascom Ave,, San Jose, California 95128, US

Phone

+1-888-334-1000

Email

customer.relations@hhs.sccgov.org%E2%80%8B

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Urgent and emergent reconstruction of traumatic injuries such as fractures and other complex injuries

Services Offered

  • Orthopedic surgery

Insurance & Payment

  • Medi-Cal
  • Healthy Families
  • Healthy Kids
  • most major health insurance plans except PMG, Prime and out of county Medi-Cal

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 4/5 (based on 24 reviews) for some spine surgeons (multiple reviews across different doctors)
  • Healthgrades: 2.9/5 stars for one affiliated surgeon (19 reviews)

Patients praise

  • 87% of patients are willing to recommend the hospital

Common complaints

  • reports of poor communication from staff
  • concerns regarding post-operative pain management and patient care protocols
  • long wait times, especially in the emergency department
  • mixed patient feedback for affiliated individual surgeons

"Staff doesn't respond quickly when patients need help; Patients often don't receive help when they request it; Rooms were often noisy at night."

HospitalStats.org (General patient feedback)

"The implants (plates & screws) the doctor placed were placed very wrongly, as they are not placed very stable...Wish could give zero stars."

Healthgrades review for an affiliated surgeon

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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