Urgent & Primary Care in Santa Clara, CA - Carbon Health
Primary Care • Santa Clara, CA • Since 2015
About
Carbon Health provides urgent and primary care services with a tech-forward approach, including in-person visits, telemedicine, and at-home options. They offer same- and next-day appointments, virtual urgent care, and integrated care for testing (cold, flu, COVID), STIs, and work-related injuries, plus workplace health services. While Carbon Health is a nationwide provider with clinics across the U.S., this listing confirms their presence in California and its focus on convenient, tech-enabled primary and urgent care. Key points relevant to Santa Clara, CA: - Brand: Carbon Health, private healthcare provider specializing in primary and urgent care. - Services: In-clinic visits, telemedicine, virtual urgent care, testing and treatment (flu/COVID/STI), workplace health, and next-day turnaround. - Model: Technology-first care to streamline doctor-patient workflows and admin processes. - Availability: Operates 13 U.S. Nearby California offices include Los Angeles, Paso Robles, Denver, etc. (note: not all are in CA). If you’re seeking urgent or primary care in Santa Clara specifically, consider: - Checking Carbon Health’s website or contacting support to confirm Santa Clara availability or nearest Carbon Health clinic. - Exploring their telemedicine options for same-day or next-day care if a local in-person visit isn’t essential. - Considering their integrated testing and digital health tools for convenient care and health records.
Clinic Type
Primary Care
Address
2712 Augustine Dr, Santa Clara, CA 95054
Phone
+1 (408) 786-9636
support@carbonhealth.com
Opening Hours
Mon, Tue, Thu, Fri 9:00 AM – 6:00 PM
Telehealth
Virtual Urgent Care available
Emergency Care
Urgent Care available
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at this location?
Urgent Care and Primary Care; in-house lab tests & X-Rays; common visits include physicals, health concerns, follow-ups, cough/cold/flu, injuries.
What are the hours?
Mon, Tue, Thu, Fri 9:00 AM – 6:00 PM.
What are the hours for Urgent Care and Primary Care at Santa Clara Square?
Urgent Care and Primary Care are available every day 9:00 AM – 7:00 PM.
What is the full street address for the Santa Clara Square location?
2712 Augustine Dr, #120, Santa Clara, CA 95054.
What is the contact phone number?
+1 (408) 786-9636.
What is the contact email?
support@carbonhealth.com.
Do you accept telehealth services?
Yes, Virtual Urgent Care is available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google/Birdeye: 3.8/5 stars
- Zocdoc: 4.51/5 stars (163 reviews)
- Solv Health: 4.3/5 stars
- Yelp: 2.0/5 stars (~52 reviews)
Patients praise
- Professional and caring medical providers and staff
- Quick and efficient treatment once seen for some patients
- Convenience of online appointment booking and same-day availability
- Thorough medical explanations and effective diagnoses
Common complaints
- Long wait times, even with appointments
- Communication issues regarding appointment cancellations and prescription fulfillment
- Unorganized front desk staff and rude service reported by some patients
- Concerns about cleanliness in the lobby area
- Complaints regarding billing transparency and perceived deceptive scheduling practices
"What a mess this place is. Never going here again. 2 hour wait and the doctor will forget to send your prescription in."
— MapQuest/Yelp user review"From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received."
— Solv Health user review"Great staff and are very attentive to the patient. Seems like the back cloud and app still needs work."
— Birdeye user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Carbon Health Urgent & Primary Care Santa Clara - Santa Clara Square – Book Now | Send Doc | Expected Health — Sep 16, 2025
- CARBON HEALTH URGENT & PRIMARY CARE SANTA CLARA - SANTA CLARA SQUARE - Reviews, Photos & Phone Number - Updated July 2026 - Family Practice Service in Santa Clara Square Marketplace Retail, Santa Clara County - Wheree — Mar 17, 2025
- Find a Urgent Care Location in San Jose, CA | Solv — Feb 15, 2026
- San Jose, CA - S King Road | Virtual Urgent Care, Virtual Primary Care, Primary Care, Urgent Care | Carbon Health — Dec 30, 2025
- Carbon Health Pulls Plug on Three South Bay Clinics as Chapter 11 Heat — Feb 20, 2026
Information sourced from the clinic's website as of July 10, 2026.
More primary care clinics in Santa Clara
Summary: The page describes Family Medicine Associates of San Jose, Inc., a medical practice offering full-spectrum primary care in the South Bay since 1977. It is part of Stanford Health Care and provides services across all ages, with a focus on family medicine, prevention, diagnosis, and treatment. Key contact options include multiple local phone numbers and the guest services email. The practice emphasizes a long-standing presence in San Jose, with a mobile app as a listed technology feature. If you’re looking for Stanford-affiliated primary care in Santa Clara, this page confirms an affiliated Stanford healthcare network presence in San Jose, with primary care services for all ages. For Santa Clara-specific clinics, you may want to search the Stanford Health Care primary care page or contact guestservices@stanfordhealthcare.org for nearest locations and scheduling.
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