Department of Aging and Adult Services
Senior Care • Santa Clara, CA
About
Summary: - The Santa Clara County Social Services Agency (SSA) is the county-level government agency in San Jose, CA that administers a broad range of social services, including healthcare, food assistance, cash aid, and protective services for residents. - Key details: 10 employees; CFO is Navi Singh; headquarters in San Jose. Primary contact options include multiple phone numbers listed on the agency site. - Focus areas implied by categories: social services agency, food assistance, healthcare, financial assistance, protective services. Note: If you’re looking for the Department of Aging and Adult Services specifically, this page represents the broader SSA rather than a dedicated Aging & Adult Services department. For aging/adult services in Santa Clara County, you may want to search for the county’s Department of Aging and Adult Services or the SSA’s programs that serve adults.
Clinic Type
Senior Care
Address
353 W. Julian Street, San Jose, CA 95110
Phone
(408) 755-7600
client.comments@ssa.sccgov.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
Adult Protective Services
(This appears as a section header rather than a FAQ entry with a question/answer in the provided text.)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- One Degree (directory platform): No aggregate rating available; limited user feedback on external review platforms (4 user reviews found on a social services directory platform)
Patients praise
- Some experiences indicate helpful and fast service for specific programs
- Documentation of family members expressing appreciation for staff performance
Common complaints
- Concerns regarding application processing times and responsiveness to inquiries
- Historical reports of inadequate systems for collecting and tracking client complaints within certain departments
- Difficulties in reaching staff or supervisors to address concerns
"I applied for general assistance on November 13, 2023. I reached out in early December to see the status of my application. The worker told me that it would not be processed until March 2024. She said I could talk to a supervisor I said please. She said that they would reach out to me on a phone call to discuss. I didn’t receive a call for two days. Called and they said they get 36 hours before they need to reach me. It is now December 18, 2023 and I still have not received a call from the supervisor."
— One Degree review, December 2023"well since i've live here in this county the serives has been very helpful to me an my life living...taking that i'm homeless and need food right away they help me an pre pared me wit food stamps by that i would like to get ga too"
— One Degree review, April 2020Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Santa Clara County offers residents tips to avoid scammers - San José Spotlight — Jun 21, 2026
- Community-focused San Jose center serves older adults - San José Spotlight — Jun 19, 2026
- Santa Clara County officials share tips to help residents avoid financial fraud - Local News Matters — Jun 24, 2026
- San Jose Spotlight: Community-Focused San Jose Center Serves Older Adults — Jun 20, 2026
- County, AARP host scam forum for seniors — Jun 22, 2026
Information sourced from the clinic's website as of July 10, 2026.
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