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Summary: The page describes UCLA Health’s West Valley Medical Center (formerly West Hills Hospital and Medical Center) in West Hills, CA. It highlights that the facility is a community hospital offering ER care, a surgery center, and other services, and notes its acquisition by UCLA Health System. Key details include: 260-bed facility (per highlight), emergency and pediatric emergency services, Accredited Chest Pain Center, Certified Primary Stroke Center, OB-GYN, Level II NICU, diagnostic imaging, oncology, surgical services, and the Grossman Burn Center. It is part of UCLA Health System, with headquarters in West Hills, CA, and contact info visible. The page also shows updated branding reflecting UCLA West Valley Medical Center and confirms the site as active under UCLA Health. If your query is specifically about Santa Clarita Tourney Road Primary & Specialty Care, this page indicates the West Valley/Santa Clarita facility is now operated by UCLA Health, but does not provide details for a separate Santa Clarita location on Tourney Road.

Clinic Type

Pediatrics

Address

Santa Clarita Tourney Road Primary & Specialty Care, 24650 Tourney Rd, Santa Clarita, CA 91355

Phone

661-253-5851

Email

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Opening Hours

8:00 am - 9:00 pm

Emergency Care

Walk-in care available nearby at Santa Clarita Immediate Care

Services Offered

  • Internal Medicine
  • Pediatrics
  • Dermatology
  • Rheumatology
  • Pediatric General Surgery
  • Internal Medicine (Adult)
  • Family medicine
  • Pediatric subspecialties

Team

  • Aimee L. Nguyen, MD — Internal Medicine, Pediatrics physician
  • Gifty-Maria J. Ntim, MD, MPH — Pediatrics, Internal Medicine physician
  • Justin P. Wagner, MD — Pediatric General Surgery physician
  • Hijab S. Zubairi, MD, MPH — Pediatrics, Internal Medicine physician

Insurance & Payment

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Languages Spoken

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FAQs

Schedule an appointment at this location with a primary care doctor.

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/General aggregator data: 3.2-3.3 out of 5 stars (45-65 reviews across different platforms)

Patients praise

  • Some individual providers are perceived as caring and attentive
  • Some staff members described as professional, quick, and helpful

Common complaints

  • Difficulties with scheduling and inconsistent access to primary care physicians
  • High staff turnover, specifically regarding physicians
  • Long wait times and communication issues with administrative/reception staff
  • Concerns about billing practices, including high charges for virtual consultations
  • Accessibility issues such as the closure of local walk-in labs
  • Negative bedside manner from some providers

"It's a shame that this is associated to UCLA...I can't believe this happened... I was charged around one thousand dollars for an online visit just to get a prescription refill... This feels like fraudulent practice and abuse."

— ShopLocalSantaClarita.com user review

"This place is a mess when it comes to scheduling. I don't know what the deal is but it's nearly impossible to have a consistent PCP at this establishment... Doctors keep quitting left and right - it's a revolving door."

— Birdeye user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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