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About

Henry Mayo Newhall Memorial Hospital is a nonprofit, 357-bed community hospital and trauma center in Valencia/Santa Clarita, CA. Founded in 1975 and named after Henry Mayo Newhall, it offers extensive services including primary care, women and newborns, NICU, emergency/trauma, cardiovascular care, cancer, orthopedics/spine, maternity, outpatient surgery, imaging, lab, infusion, therapy, and behavioral health. It operates as an Advanced Primary Stroke Center and STEMI Receiving Center with a focus on patient-centered care. The main campus is at 23845 McBean Parkway, Valencia, CA 91355, USA, and the hospital maintains a patient portal and community support resources.

Clinic Type

Primary Care

Address

23929 McBean Pkwy, Suite #110, Valencia, CA 91355

Phone

661.200.1710

Email

hospitalcomplaint@dnv.com

Opening Hours

Monday - Friday 9 a.m. to 5 p.m. (closed 12 to 1 p.m. for lunch)

Services Offered

  • Primary care
  • Wellness exams
  • Sports physicals
  • Screenings
  • Vaccinations
  • Chronic disease management
  • Acute illness care
  • Preventive care
  • Laboratory testing
  • Diagnostic imaging
  • Urgent care (on campus)
  • Referral to specialists
  • Care coordination

Technology & Equipment

  • state-of-the-art technology
  • patient portal
  • online Health Library
  • diagnostic imaging
  • laboratory testing

Insurance & Payment

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Online appointment requests, In-office payments, Billing and financial assistance information available

Languages Spoken

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FAQs

Hours of Operations?

Monday - Friday 9 a.m. to 5 p.m.; closed 12 to 1 p.m. for lunch.

How can I request, reschedule, or cancel appointments?

Online tools available via the patient portal to request, reschedule, or cancel appointments.

How can I access medical records, lab and exam results?

Access medical records, lab and exam results that were performed in our primary care office.

Can I read provider's notes and leave messages for my provider?

Yes, you can read provider's notes and leave messages for your provider.

Can I view my medications?

Yes, you can view an up-to-date list of your medications.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Henry Mayo Newhall Hospital): 2.6 out of 5 stars (~600 reviews)

Patients praise

  • Attentive and caring primary care physicians, particularly Dr. Rai
  • Effective and personalized care in the primary care practice setting
  • Positive experiences with maternity and specialized hospital departments

Common complaints

  • Occasional reports of poor communication from hospital staff
  • Concerns regarding cleanliness and quietness in hospital environments
  • Reports of long waits and delayed assistance for hospital inpatients

"I am extremely pleased with the quality of care they provide. Dr. Rai always addresses my concerns and is extremely attentive."

— BusinessYab Patient Review

"They don't seem to care about their patients on this level as my dad was sitting in his own urine for over ten minutes..."

— Yelp Review (Hospital)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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