Urgent Care Santa Clarita - Henry Mayo Newhall Hospital
Urgent Care • Santa Clarita, CA • Since 1975
About
Henry Mayo Newhall Memorial Hospital is a nonprofit, 357-bed community hospital and trauma center in Valencia/Santa Clarita, CA (23845 McBean Parkway, 91355). Founded in 1975, it offers a full range of services including emergency care (Level II), inpatient and maternity services, neonatal intensive care unit, stroke/heart programs (Advanced Primary Stroke Center, STEMI Receiving Center), surgery, ICU, imaging, cancer, rehab, and behavioral health. The hospital operates a notable Center for Women and Newborns and features private patient rooms, a new patient tower, and an on-site helipad. It serves the Santa Clarita Valley with primary care, specialty services, outpatient clinics, and a patient portal. Henry Mayo is nonprofit with about 630 employees and a significant local presence.
Clinic Type
Urgent Care
Address
23929 McBean Parkway, Suite 102, Valencia, CA 91355
Phone
661.200.2500
hospitalcomplaint@dnv.com
Opening Hours
Monday - Friday 8 a.m. to 5 p.m.; Saturday 9 a.m. to 5 p.m.
Emergency Care
Dial 911 or visit Emergency Department for life-threatening conditions
Services Offered
Team
Insurance & Payment
—
As a not-for-profit institution, relies on patient insurance coverage; portion not covered is patient responsibility. All co-payments, cash payments and deductibles due at time of service.
Debit, Credit cards (Visa, MasterCard, American Express, Discover), Flex Spending (FSA/HSA), We accept debit and credit cards, Visa, MasterCard, American Express, Discover
Languages Spoken
—
FAQs
When to go to Emergency Department vs Urgent Care?
Learn more about when to go to an Emergency Department and when to go to a Urgent Care
What are the hours of operation?
Hours are Monday - Friday 8 a.m. to 5 p.m. and Saturday 9 a.m. to 5 p.m.
What should I bring to the urgent care visit?
Bring your health insurance information, a government photo issued ID, and the name of your primary care physician if available. Bring a list of all your medications and allergies.
Do you accept walk-ins or require an appointment?
The page describes walk-in urgent care services; it does not specify appointment requirements.
What services are available at Urgent Care?
COVID-19 Antibody Testing, Covid-19 Testing, Flu Shots, IV Therapy, Lab Tests, Minor Procedures, Preoperative Physicals, Sports Physicals, TB Testing.
Is there a patient portal or online access?
Yes, there is a Patient Portal.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local and Apple Maps: 3.4 to 3.5 out of 5 stars (aggregate)
Patients praise
- Friendly and compassionate staff interactions reported by some patients
- Efficient service and quick wait times noted by several reviewers
- Thorough examinations and clear, knowledgeable communication from PAs and NPs
- Supportive environment for specific needs like pre-operative physicals and school sports physicals
Common complaints
- Concerns regarding the use of Physician Assistants (PAs) and Nurse Practitioners (NPs) instead of MDs for patient care
- Reports of long wait times and issues with office staff, including potential scheduling or insurance verification errors
- Serious allegations regarding quality of care or neglect in specific cases
- Instances of the facility not opening as scheduled
"They provide excelleny care delivered with promptness and compassiion... unlike the constant delays and..."
— Reviewer Bary K., June 2026"I was about to go to Henry Mayo Urgent Care but I had to cancel because when I asked who were the doctors (M.D.) on duty, they said they only had PA's and Nurse Practitioners."
— Reviewer Paul L., May 2026"I was seen very quickly. The PA was very knowledgeable and broke down all possible reasons for my symptoms."
— Reviewer Jason AcostaSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- SCVNews.com | Henry Mayo Newhall Hospital, AFC Urgent Care Centers Form Partnership | 04-07-2026 — Apr 8, 2026
- HMNH announces partnership with AFC Urgent Care — Apr 13, 2026
- AFC Partners With Henry Mayo Newhall in California - Journal of Urgent Care Medicine — Apr 12, 2026
- SCVNews.com | July 22: Henry Mayo Newhall Hospital, AFC Urgent Care Grand Opening, Ribbon Cutting | 06-15-2026 — Jun 15, 2026
- Henry Mayo Newhall Hospital, AFC Urgent Care Centers Form Partnership To Expand Access To High-Quality Care In Santa Clarita — Apr 8, 2026
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in Santa Clarita
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other urgent care clinics in Santa Clarita, or search the full directory by insurance, ratings, and more.