Orthopedics & Family Medicine - Dignity Health Medical Group
Orthopedics • Santa Cruz, CA
About
Summary: - The Dignity Health Orthopedic and Sports Medicine Institute is a nonprofit organization within CommonSpirit Health, focused on comprehensive orthopedic care (trauma, joint replacement, sports medicine, foot/ankle, hand) and nonoperative options. - Based in Phoenix, AZ, the institute offers services for students, weekend warriors, and professional athletes with a goal of safe, rapid return to performance. - Key details: 2 employees (recent growth), 4 offices in Arizona (Gilbert, Glendale, Chandler, Phoenix), all services delivered by board-certified physicians. - Related focus areas include musculoskeletal conditions, patient resources, and alternative treatment options. Note: The entity appears to be distinct from "Orthopedics & Family Medicine - Dignity Health Medical Group Santa Cruz" and is located in Arizona, not Santa Cruz. If you’re seeking Dignity Health services in Santa Cruz, please provide more details or a different location.
Clinic Type
Orthopedics
Address
2018 Mission St, Santa Cruz, CA 95060
Phone
831-706-2220
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
available
Services Offered
Team
Insurance & Payment
—
Online bill pay, Request your medical records, My Portal by Dignity Health, Billing and insurance information, Financial assistance, Price transparency, No Surprises Act (in general), Pay my bill (from list)
Languages Spoken
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FAQs
Before your visit
Verify your coverage — To confirm that your insurance plan is accepted at our clinic, please call us directly. Our caring team is ready to assist you.
Transfer your medical records
Transfer your medical records so your provider has your health history. Call your prior provider or request a release of information form.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 1.8 stars (6 reviews)
- Yelp: 3.2 stars (6 reviews)
- Unilocal: Not specified (20 reviews)
Patients praise
- High regard for individual physicians (e.g., Dr. Cudahy, Dr. Zenker, Dr. Nagle, Dr. Jones, Dr. Hohn) who are described as thorough, professional, and caring
- Some patients find specific doctors to be highly skilled and knowledgeable
Common complaints
- Difficulties with billing, including high costs and lack of transparency
- Administrative issues such as poor communication, long wait times, and difficulty reaching office staff by phone
- Complaints about receptionist and front-office customer service
- Occasional dissatisfaction with clinical care, including being brushed off by some physicians
"I hate to give them such a low rating - Dr. Cudahy and Dr. Zenker are both excellent doctors, but the administrative side of things is a mess."
— LocalityBiz"I am a patient of Dr Nagle, who is great. Personable, attentive, professional and a good listener. On visits to the medical facility, I have found the staff to be friendly and helpful. HOWEVER…from a customer care/administrative standpoint, the office is a DISASTER, IMHO."
— Unilocal"Billing here is an absolute nightmare... Their prices are outrageously high, and none of this was made transparent before the appointment."
— BirdeyeSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Eric A. Hohn, MD | Orthopedic Surgery | Santa Cruz, CA — Nov 12, 2025
- Find a Doctor or Provider Near You - CommonSpirit Health — May 24, 2026
- Dignity Health Medical Network in Santa Cruz | phsoorg — Jun 3, 2026
- Patrick A. Cudahy, MD | Family Medicine | Santa Cruz, CA | CommonSpirit Health
- Dr. Whay H. Jones, MD - Family Medicine Doctor in Santa Cruz, CA — May 14, 2026
Information sourced from the clinic's website as of July 10, 2026.
More orthopedics clinics in Santa Cruz
MASI Clinic is a sports medicine and orthopedic care provider led by Dr. Kerisimasi Reynolds, a board-certified, fellowship-trained orthopedic surgeon. Based in Clearwater, Florida, MASI Clinic specializes in knee, shoulder, hip, and elbow conditions and injuries, offering expert diagnosis and treatment within the orthopedics and regenerative medicine sphere. The organization operates two offices in Clearwater, FL, and falls under the Hospitals and Health Care industry. Notable details: small workforce, online presence with modest traffic, and a focus on sports medicine and regenerative innovation. If you’re seeking Santa Cruz–area services, MASI Clinic appears to be a Florida-based practice and may not have a Santa Cruz location.
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