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About

Summary: Southwest Care Center (SCC) is a Santa Fe–based nonprofit delivering comprehensive, patient-centered care, including primary care and diabetes management. The organization operates eight offices nationwide (primarily in Santa Fe and Albuquerque, NM) and employs 52 staff. Services relevant to diabetes include primary care with integrated behavioral health, diabetes management programs, and access to HIV/Hepatitis C care within a family medicine framework. SCC emphasizes compassionate care for all New Mexicans and operates clinics in Santa Fe (three locations) and Albuquerque (opened 2015). If you’re specifically seeking diabetes-related care in Santa Fe or Albuquerque, SCC offers primary care with diabetes management and related behavioral health support.

Clinic Type

Diabetes Care

Address

Southwest Care Alameda Clinic & Pharmacy, 901 W Alameda St, Santa Fe, NM 87501

Phone

(505) 955-9454

Email

Opening Hours

Mon, Tue, Thu, Fri: 8:30am–5:00pm; Wed: 8:30am–1:00pm & 2:30–5:00pm; Sat & Sun: Closed (Alameda Clinic)

Telehealth

Available (as per site references to telehealth page)

Services Offered

  • Diabetes care
  • Diabetes management
  • Individualized diabetes programs
  • Meal planning
  • Glucose monitoring support
  • Medication management
  • Diabetes education (certified staff)
  • Diabetes testing information
  • Diabetes awareness month activities

Team

  • Melissa Ortega — RN, CDCES Certified Diabetes Care and Education Specialist
  • Daisy Lujan — CPhT, MA DIABETES COMMUNITY HEALTH WORKER

Insurance & Payment

Languages Spoken

FAQs

How can I schedule an appointment?

To Schedule An Appointment Call (505) 955 9454

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Internal Southwest Care reporting: 97% provider satisfaction score (as of November 2024)
  • Facebook: 78% recommend (11 reviews)
  • BestProsInTown: Not explicitly stated (general sentiment reported as positive) (47 reviews)

Patients praise

  • Compassionate, knowledgeable, and professional clinical staff
  • Integrated and comprehensive whole-person care approach
  • High patient satisfaction with on-site pharmacy services
  • Effective and welcoming care for diverse patient populations

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Poor communication and lack of follow-up regarding test results
  • Concerns regarding front desk staff and administrative responsiveness
  • Inconsistent care quality, specifically regarding medication management and telehealth transitions

"The entire staff here are phenomenal! I come here for primary care... I have been very satisfied with the service at Southwest Care."

LocalityBiz review (Albuquerque)

"I would also give them negative stars if I was able! This is by far the worst medical clinic I have ever visited. The staff do not ever follow up with patients."

SageMenu/MapQuest user reviews

"I cannot praise the pharmacy enough!!!! Never a wait! Run don’t walk to use this pharmacy."

LocalGuidesWorld review (Harkle Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Santa Fe, NM·Diabetes Care

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Santa Fe, NM·Diabetes Care

Summary: - The New Mexico Department of Health (NMDOH) is the state government agency focused on promoting health, improving health outcomes, and ensuring safety net services for all New Mexicans. - Located in Santa Fe, NM (HQ at 1190 S Saint Francis Dr, Santa Fe, NM 87505), NMDOH has about 440 employees and an annual revenue around $4.5M (founded 1919). - Core focus areas include healthcare, public health, wellness, prevention, and safety net services. - While NMDOH is a state agency, it is headquartered in Santa Fe with a presence in Canada and operates under government administration. - If you’re specifically seeking Diabetes Prevention and Control resources in Santa Fe, NMDOH is the official state channel for public health programs, guidelines, and programs related to diabetes prevention, screening, education, and community interventions in New Mexico. - For direct access, visit nmhealth.org or its LinkedIn presence for updates.

VerifiedOnline bookingSince 1919

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