Southwest Care | Health Care in Santa Fe & Albuquerque
Family Medicine • Santa Fe, NM • Since 1996
About
Southwest Care Center (SCC) is a nonprofit health care provider founded in 1996 and headquartered in Santa Fe, NM. It delivers comprehensive, patient-centered services across eight offices in the United States (primarily New Mexico), including medical and behavioral health, HIV/AIDS care, Hepatitis C treatment, and gender equity medicine. SCC operates in Santa Fe and Albuquerque, offering family and primary care for all ages, integrated behavioral health, social services, and on-site pharmaceutical services. The Santa Fe locations emphasize a compassionate environment with high-quality care, while Albuquerque focuses on HIV/AIDS prevention/treatment and related services. Key details: 52 employees, about $7.4M annual revenue, contact via info@southwestcare.org or 505-955-9454.
Clinic Type
Family Medicine (multi-location group)
Address
Alameda Clinic: 901 West Alameda Street, Santa Fe, NM; Harkle Clinic: 649 Harkle Road, Suite E, Santa Fe, NM; Jefferson Clinic: 4710 Jefferson Street NE, Albuquerque, NM 87109
Phone
505-955-9454
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
Yes
Services Offered
Insurance & Payment
Sliding Scale Fees to ensure accessibility for all; accepts all insurance types including Medicare and Medicaid
Sliding scale, Insurance, Medicare, Medicaid, Self-pay, Sliding Scale Fees, accepts Medicare and Medicaid
Languages Spoken
Pricing
FAQs
Do you accept all insurance types including Medicare and Medicaid?
Yes, and there are sliding scale fees to ensure accessibility for all.
What services does Southwest Care provide?
Medical, behavioral, and pharmaceutical services with pediatrics and primary care among others.
Do you offer sliding scale fees?
Yes, sliding scale fees are available to ensure accessibility for all.
Do you accept all insurance types?
Yes, including Medicare and Medicaid.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 15 reviews on Yelp for Albuquerque location (15 reviews)
- MapQuest: 14 reviews on MapQuest for Jefferson Clinic (14 reviews)
- Facebook: 78% recommend on Facebook (11 reviews)
Patients praise
- Compassionate and welcoming staff in some instances
- Effective specialized care (e.g., mental health, hormone therapy)
- Appreciation for specific providers and nurses
- Accessible healthcare regardless of ability to pay for some patients
Common complaints
- Poor communication and lack of responsiveness
- Difficulty scheduling appointments and long wait times
- Issues with prescription management and refills
- Staff attitude perceived as uncaring or unprofessional
- Dissatisfaction with quality of care and provider expertise
"The quality of care at Southwest care is desperately low. responsiveness in communication is low and expertise is lacking, bedside manner is practically non..."
— Yelp"The entire staff here are phenomenal! I come here for primary care. Zoey and Ivan are especially talented and always remember my name. They are welcoming and have amazing energy."
— LocalityBiz"This is by far the worst medical clinic I have ever visited. The staff do not ever follow up with patients, they don't send out blood and urine tests in a timely way..."
— SageMenuSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Data Security Incident - Southwest Care — May 11, 2026
- Southwest Care Center: Southwest Care Center Data Breach Lawsuit Investigation — Feb 25, 2026
- Victoria Lopez — Jun 23, 2026
- Two years after nearly closing its doors, La Familia Health is expanding services | Searchlight New Mexico — Mar 16, 2026
- Santa Fe's new free medical clinic finds new home in Hopewell Mann | Local News | santafenewmexican.com — Jun 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Santa Fe
Summary: CHRISTUS St. Vincent Regional Medical Center is a nonprofit general hospital in Santa Fe, New Mexico (founded 1865; oldest in NM). It operates as part of the CHRISTUS Health network and serves as a major regional facility with Level III trauma capabilities. The center is the core of a network of 30+ locations including urgent care, family medicine, surgical, cancer, and women’s health services. The hospital moved to St. Michaels Drive in 1977 and completed a $44 million expansion in 2018 to offer all-private patient rooms. Key contact info includes main number 505-983-3361 and location at 455 St. Michaels Dr, Santa Fe, NM 87505.
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