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About

Southwest Care Center (SCC) is a Santa Fe–based nonprofit medical practice offering comprehensive, patient-centered care with a focus on HIV/AIDS, primary care, and behavioral health. Key points: - Services: Family medicine, HIV/AIDS prevention and treatment, Hepatitis C care, women’s and men’s health, pediatric care, integrated behavioral health, and on-site pharmaceutical services. Also provides gender equity medicine and social services. - Locations: 8 offices nationwide (centered in Santa Fe with three Santa Fe clinic sites and an Albuquerque location). - Geriatrics relevance: While SCC emphasizes primary care and HIV/AIDS care, it provides general adult and geriatric-appropriate primary care services through its family medicine and internal care teams, suitable for older adults seeking coordinated medical and behavioral health support. - Organization: Private nonprofit, founded in 1996, headquartered in Santa Fe. Revenue ~$7.4M; employs ~52 staff. - Contact: Main Santa Fe offices and Albuquerque site; general inquiries at info@southwestcare.org, main phone around NM numbers listed. If you’re specifically seeking geriatrics care in Santa Fe or Albuquerque, SCC offers primary care with integrated behavioral health and coordination of HIV/Hepatitis C services, which may be beneficial for older adults requiring comprehensive, patient-centered care.

Clinic Type

Geriatric Medicine

Address

[Full street address with zip code not provided in text]

Phone

505-955-9454

Email

Opening Hours

Mon 8:00am–5:00pm; Tue 8:00am–5:00pm; Wed 8:00am–1:00pm & 2:30–5:00pm; Thu 8:00am–5:00pm; Fri 8:00am–5:00pm; Sat Closed; Sun Closed

Telehealth

Available

Services Offered

  • Geriatrics
  • Primary care
  • Case management
  • Pharmacy on-site
  • referrals to specialists (neurology, urology, psychiatry)
  • collaborative care
  • long-term health management

Insurance & Payment

Languages Spoken

FAQs

To Schedule An Appointment Call (505) 955 9454

Information provided indicates how to schedule; no dedicated FAQ structure with a question and answer

Awards & Accreditations

  • Awards page available on site (link provided)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 78% recommendation rate (11 reviews on Facebook)

Patients praise

  • Compassionate and supportive care from some staff members
  • Inclusive, judgment-free environment for diverse patient populations
  • Convenient integrated care model with on-site pharmacy and case management
  • Acceptance of various insurance types, including Medicare and Medicaid, with sliding scale fees

Common complaints

  • Issues with communication and responsiveness to patient questions
  • Concerns about provider availability and continuity of care
  • Reports of difficulty scheduling appointments and receiving timely referrals
  • Complaints regarding front desk and support staff professionalism
  • Negative experiences with some specific providers regarding empathy and patient-centered care

"The Physician Assistants and/or Nurse Practitioners, in my experience, simply will not listen to you and treat you like a thinking, feeling human... I need support, empathy, guidance and expertise and this clinic offers none!!"

SageMenu (user review)

"David was great at listening to my concerns, reviewing my test results, and discussing a plan to produce better test outcomes by our next meeting. In general, the Southwest Care - Jefferson staff is friendly, knowledgeable, and supportive."

LocalityBiz (user review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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