Southwest Care | Health Care in Santa Fe & Albuquerque
Wellness & Preventive Care • Santa Fe, NM • Since 1996 • Three locations
About
Southwest Care Center (SCC) is a nonprofit health care provider founded in 1996 and headquartered in Santa Fe, NM. It delivers comprehensive, patient-centered services across eight offices in the United States (primarily New Mexico), including medical and behavioral health, HIV/AIDS care, Hepatitis C treatment, and gender equity medicine. SCC operates in Santa Fe and Albuquerque, offering family and primary care for all ages, integrated behavioral health, social services, and on-site pharmaceutical services. The Santa Fe locations emphasize a compassionate environment with high-quality care, while Albuquerque focuses on HIV/AIDS prevention/treatment and related services. Key details: 52 employees, about $7.4M annual revenue, contact via info@southwestcare.org or 505-955-9454.
Clinic Type
Wellness & Preventive Care
Address
Three Locations, One Near You! Temporary Alameda Clinic: Santa Fe 901 West Alameda Street, Santa Fe, NM 87501; Harkle Clinic: Santa Fe 649 Harkle Road, Suite E, Santa Fe, NM 87505; Jefferson Clinic: Albuquerque 4710 Jefferson Street NE, Albuquerque, NM 87109
Phone
5059559454
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
https://southwestcare.org/telehealth/
Services Offered
Insurance & Payment
Acceptance of all insurance types, including Medicare and Medicaid
Sliding Scale Fees
Languages Spoken
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Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 78% recommend (11 reviews)
- Apple Maps (Jefferson Clinic): 2.6/5 (14 reviews)
Patients praise
- LGBTQIA+ friendly and inclusive care environment
- High-quality and professional pharmacy services
- Compassionate and attentive care from some individual providers and staff members
- Accessible care regardless of ability to pay for vulnerable populations
- Commitment to evidence-based, whole-person healthcare
Common complaints
- Communication issues and poor responsiveness from staff
- Difficulties with appointment scheduling and notifications
- Inconsistent availability of clinicians and providers
- Concerns about administrative organization and office management
- Some reports of poor bedside manner or lack of professional follow-up
"The staff and doctors are widely described as very hardworking, caring, dedicated, kind, polite, respectful, and excellent... However, some organizational challenges are noted. The agency can be disorganized, with phone systems that frequently do not work."
— Loc8NearMe"If you need a quick response for something, don’t go to Southwest Care. This is day 10 waiting for an MRI referral even after 2 messages in the portal and several phone calls."
— LocalGuidesWorld"The entire staff here are phenomenal! I come here for primary care... The pharmacy is fast and great to work with. Melanie is a fantastic and experienced provider! I highly recommend."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Data Security Incident - Southwest Care — May 11, 2026
- Southwest Care Center: Southwest Care Center Data Breach Lawsuit Investigation — Feb 25, 2026
- Victoria Lopez — Jun 23, 2026
- Two years after nearly closing its doors, La Familia Health is expanding services | Searchlight New Mexico — Mar 16, 2026
- Santa Fe's new free medical clinic finds new home in Hopewell Mann | Local News | santafenewmexican.com — Jun 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
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